Full-Time / Housekeeping Supervisor HIEX

Our client is a distinguished hotel brand, part of a globally recognized hospitality company known for delivering exceptional guest experiences and maintaining high standards of quality and service. This hotel operates as a premier full-service property that caters to both business and leisure travelers. With a commitment to comfort, cleanliness, and customer satisfaction, the establishment fosters a professional and welcoming environment for its guests and employees alike. As a company, they emphasize employee development, inclusive workplace culture, and competitive compensation paired with comprehensive benefits.

The role in focus is a Housekeeping Supervisor position, offering an hourly wage of $20.56. This is a pivotal supervisory role within the housekeeping department, designed to maintain the cleanliness, order, and repair of guest rooms, suites, and public areas, while ensuring the highest quality standards are met. The Housekeeping Supervisor will oversee the daily operations of room and public area attendants by supervising, inspecting, and providing guidance to staff members. This includes managing schedules, assisting with room assignments, and ensuring all employees are properly trained and equipped to perform their duties effectively.

This job requires strong leadership skills as the supervisor will monitor team performance, recommend disciplinary actions when necessary, and escalate significant issues to management. The supervisor must be proactive in identifying deficiencies, providing retraining, and ensuring corrective actions are promptly taken to uphold guest satisfaction. Attention to detail is vital as the role involves frequent inspections of guest rooms, suites, public areas, and storage facilities to ensure everything is clean, well-maintained, and well-stocked.

Additionally, the supervisor will play a key role in controlling expenses and minimizing waste within the housekeeping department. The position includes responsibility for completing various administrative duties such as supply requisitions and maintenance requests. A collaborative mindset is essential as the Housekeeping Supervisor must coordinate with other departments daily to promote teamwork and a superior guest experience. The role may also require hands-on housekeeping tasks like making beds and vacuuming, along with participation in deep cleaning projects.

This position is typically a third tier supervisory role in a larger hotel or acts as an assistant to the Executive Housekeeper in smaller properties. The employer values candidates who can handle physical demands like lifting and pushing heavy objects and sustain stamina to stand and move frequently throughout the workday. Fluency in English is mandatory for effective communication with guests and team members. The job could require working flexible hours, including nights, weekends, and holidays, as per operational needs.

The employer offers a robust benefits package to eligible employees which includes paid time off, medical, dental, vision insurance plans, and participation in a 401k retirement plan. The hotel is committed to providing a supportive and rewarding work environment where employees can grow and succeed. This Housekeeping Supervisor role is classified as non-exempt under the Fair Labor Standards Act, thus eligible for overtime compensation. Candidates who are passionate about hospitality, attentive to detail, and capable of leading a team to deliver outstanding cleanliness and service will find this an exciting career opportunity.

If you are eager to join a reputable hospitality organization and contribute to an engaging workplace that prioritizes guest satisfaction and employee well-being, apply now to embark on your journey with this leading hotel company.