FULL-TIME HOUSEKEEPER
Job Overview
Employment Type
Full-time
Part-time
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
flexible schedule
team environment
Job Description
The Baywood Hotel is a renowned hospitality establishment known for its commitment to delivering exceptional guest experiences and upholding high standards of cleanliness and service. As a distinguished hotel brand, Baywood focuses on creating a welcoming environment where guests feel comfortable, valued, and cared for. The hotel embodies a culture of professionalism, warmth, and attention to detail, ensuring that each visitor enjoys the best possible stay. Baywood nurtures a work environment where team members are encouraged to adhere to brand standards and demonstrate the company’s service philosophy through every task they undertake. The organization fosters a culture of continuous improvement, guest satisfaction, and team collaboration, which is reflected in its commitment to quality and care in all aspects of hotel management.
The Housekeeper role at Baywood Hotel is pivotal in ensuring that all guest areas and public spaces are meticulously cleaned, organized, and maintained according to the brand’s stringent standards. As a Housekeeper, you will be responsible for routine duties that contribute to the comfort and convenience of our guests, including making beds with fresh linens, removing dirty linens, cleaning and disinfecting bathrooms, restocking supplies, and maintaining cleanliness in various hotel areas. This position requires attention to detail, the ability to follow safety procedures, and a proactive approach to addressing cleanliness and maintenance issues.
Your responsibilities will extend to cleaning appliances, equipment, furniture, mirrors, windows, and even outdoor spaces like balconies when applicable. You will also be expected to operate cleaning equipment, report room statuses, and identify items that need repairs or additional cleaning. The role demands physical stamina and the capability to perform light to moderately heavy housekeeping tasks, often involving lifting, bending, and standing for long periods. Effective communication is essential in this role, as you will need to report to management and collaborate with other staff members to ensure rooms and public areas meet the highest standards.
Baywood Housekeepers are also ambassadors of the brand, representing the hotel’s values through their grooming, verbiage, and body language. They are expected to warmly greet guests and coworkers, actively listen and respond to guest needs, foster teamwork, and constantly monitor their surroundings for potential cleanliness, safety, or upkeep issues. Demonstrating a guest-focused attitude with the desire to exceed expectations and create memorable experiences is key to success in this position. This role is ideal for individuals who enjoy physical work in a hospitality setting and have a passion for supporting a clean, safe, and welcoming environment for guests and colleagues alike.
The Housekeeper role at Baywood Hotel is pivotal in ensuring that all guest areas and public spaces are meticulously cleaned, organized, and maintained according to the brand’s stringent standards. As a Housekeeper, you will be responsible for routine duties that contribute to the comfort and convenience of our guests, including making beds with fresh linens, removing dirty linens, cleaning and disinfecting bathrooms, restocking supplies, and maintaining cleanliness in various hotel areas. This position requires attention to detail, the ability to follow safety procedures, and a proactive approach to addressing cleanliness and maintenance issues.
Your responsibilities will extend to cleaning appliances, equipment, furniture, mirrors, windows, and even outdoor spaces like balconies when applicable. You will also be expected to operate cleaning equipment, report room statuses, and identify items that need repairs or additional cleaning. The role demands physical stamina and the capability to perform light to moderately heavy housekeeping tasks, often involving lifting, bending, and standing for long periods. Effective communication is essential in this role, as you will need to report to management and collaborate with other staff members to ensure rooms and public areas meet the highest standards.
Baywood Housekeepers are also ambassadors of the brand, representing the hotel’s values through their grooming, verbiage, and body language. They are expected to warmly greet guests and coworkers, actively listen and respond to guest needs, foster teamwork, and constantly monitor their surroundings for potential cleanliness, safety, or upkeep issues. Demonstrating a guest-focused attitude with the desire to exceed expectations and create memorable experiences is key to success in this position. This role is ideal for individuals who enjoy physical work in a hospitality setting and have a passion for supporting a clean, safe, and welcoming environment for guests and colleagues alike.
Job Requirements
- Some high school education preferred
- previous hotel experience preferred
- ability gained through 2+ years related employment or on-the-job training may substitute for hotel housekeeping experience
- ability to read and understand chemical labels and Safety Data Sheets
- ability to gain knowledge of applicable franchise standards and procedures
- ability to complete housekeeping forms and communicate problems to management
- ability to read and comprehend manuals
- ability to communicate positively with guests and coworkers
- ability to work within scheduling guidelines
- ability to work with minimal or no supervision
- ability to perform light to moderately heavy housekeeping duties using approved chemicals and equipment
Job Qualifications
- Some high school education preferred
- previous hotel experience preferred
- ability gained through 2+ years related employment or on-the-job training may substitute for hotel housekeeping experience
- ability to read and understand chemical labels and Safety Data Sheets
- ability to gain knowledge of applicable franchise standards and procedures
- ability to complete housekeeping forms and communicate problems to management
- ability to read and comprehend manuals
- ability to communicate positively with guests and coworkers
- ability to work within scheduling guidelines
- ability to work with minimal or no supervision
- ability to perform light to moderately heavy housekeeping duties using approved chemicals and equipment
Job Duties
- Makes beds neatly with fresh linen including sheets, duvet, blankets and pillow cases
- makes rollaway beds, cribs, and sofa bed
- removes dirty linen
- picks up debris/trash from floors, removes and empties trash in wastebaskets, cleans mirrors and shelves, closet, in-room safe if not being used
- inspects and restocks collateral
- wipes door frames, window sills, walls and baseboards, and arranges furniture properly
- cleans appliances, equipment, furniture and cupboards
- high-dusts artwork
- cleans and disinfects bathrooms including basin, bathtub, toilet, tile, flooring, and walls using approved cleaning chemicals and rags
- replenishes bathroom supplies/amenities and linen in accordance with brand/hotel standards
- replenishes room supplies such as coffee, condiments, mugs, glassware, utensils, cups, stationery, pens in accordance with brand/hotel standards
- cleans mirrors, windows, vent cover, glass doors
- reports room status in a timely manner to the appropriate persons/departments
- reports items that require repair or additional cleaning to the appropriate person/department
- restocks housekeeping cart
- vacuums hallways
- turns in all lost and found articles immediately
- operates a light vacuum cleaner under beds, carpet throughout, as well as in front of hallway door
- additional duties may be added at the discretion of management
- consistently models the behavior of a Baywood Ambassador by maintaining a professional image, warmly greeting guests and coworkers, actively listening to guests, fostering teamwork, monitoring surroundings for cleanliness, safety, security, or upkeep issues, contributing to a safe work environment, recommending other Baywood properties, and making a genuine effort to 'WOW the guest!'
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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