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Job Overview
Employment Type
Full-time
Part-time
Compensation
Hourly
Range $12.00 - $16.25
Work Schedule
Flexible
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Employee assistance program
Training and Development
Job Description
Kimpton Hotels & Restaurants is a renowned boutique hospitality company that originated in San Francisco in 1981. Founded by Bill Kimpton, the company established a revolutionary standard in hospitality by focusing on heartfelt, human connections that make guests feel genuinely welcome and valued. Unlike the often impersonal and generic service offered by many hospitality companies, Kimpton creates an environment where meaningful relationships flourish. This dedication to authentic connection benefits not only the guests but also the employees, owners, and communities involved with the company.
Kimpton grows its culture from an entrepreneurial and vibrant spirit, encouraging employees to bring their un... Show More
Kimpton grows its culture from an entrepreneurial and vibrant spirit, encouraging employees to bring their un... Show More
Job Requirements
- Previous customer service or hospitality experience is preferred
- Able to prioritize multiple tasks in a dynamic environment
- Able to learn, retain, and present product, menu and allergy information to guests
- Knowledge of or ability to learn the restaurant point-of-sale system and reservation system
- Excellent interpersonal communication skills
- A real passion for hospitality
- Food Handler Certification if applicable
- Flexible schedule and are able to work weekends, nights, and holidays when needed
Job Qualifications
- Previous customer service or hospitality experience is preferred
- Excellent interpersonal communication skills
- Ability to learn, retain, and present product, menu, and allergy information to guests
- Knowledge of or ability to learn restaurant point-of-sale and reservation systems
- Food Handler Certification if applicable
- Flexible schedule availability including weekends, nights, and holidays
Job Duties
- Greet all restaurant guests and provide knowledgeable information about the area when asked
- Provide fair and consistent seating of guests
- Accurately handle paperwork, stock, and tidy the host stand
- Receive incoming calls and accurately book reservations for guests
- Take room service orders if applicable
- Check floor and tables for accuracy and cleanliness, assist in bussing tables
- Help servers by refilling beverages when needed
- Perform other restaurant and customer service related requests for guests
- Take on responsibilities outside of job description as necessary in a dynamic work environment
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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