Full Time - Head Cashier - Day

Lowe's Companies, Inc. (NYSE: LOW) is a leading FORTUNE 100 home improvement company, known for its extensive network of stores, branches, and distribution centers. With total fiscal 2025 sales exceeding $86 billion, Lowe's employs around 300,000 associates across more than 1,750 home improvement stores, 540 branches, and 120 distribution centers throughout the United States. This company is headquartered in Mooresville, North Carolina, and is celebrated not only for its wide product offerings but also for its commitment to community service. Lowe's focuses on creating safe, affordable housing, improving community spaces, and fostering the next generation of skilled trade experts. In addition to supporting local communities, Lowe's is dedicated to disaster relief efforts, making it a socially responsible and community-oriented organization. At Lowe's, they are committed to equal opportunity employment and maintain an inclusive work environment that embraces diversity across all facets of employment practices.

The Customer Service Associate Front End (CSA Front End) role at Lowe's is integral to the customer experience and store operations. This position demands providing SMART customer service consistently, following Lowe's customer service policies, procedures, and programs. The CSA assists customers in locating, demonstrating, and selecting merchandise, ensuring their needs are fully understood and addressed. They play an essential role in guiding customers through their shopping experience, explaining product features, benefits, warranty coverage, and special order processes. Additionally, associates in this role manage daily cash register operations, including processing sales, returns, refunds, and ensuring proper monetary handling.

Beyond cashier responsibilities, the CSA Front End coaches and trains team members, fosters a welcoming store environment, and upholds housekeeping standards to maintain a clean and organized workspace. They monitor store safety and security by detecting common signs of shoplifting and promptly communicating with management or Asset Protection teams. Operating various store equipment, managing daily cash reconciliation, and handling customer order submissions are also part of their duties. This position offers a starting pay rate between $19.13 and $19.45 per hour, with the exact rate depending on factors such as location, education, experience, and position offered. Lowe's provides a comprehensive benefits package including health, dental, and vision insurance, paid time off, retirement plans, education assistance, and more, supporting both full-time and part-time associates. This role offers excellent opportunities for professional development within a well-established and growing retail company dedicated to customer satisfaction and community involvement.