Full-Time Guest Services Coordinator

The hiring company is a distinguished establishment operating within the hospitality and guest services industry, specializing in the provision of exemplary food and beverage, housekeeping services, event execution, sales, and administrative support. Situated primarily in Nicasio, California, the company also extends its services through additional campuses including San Francisco, California. This company prides itself on delivering a seamless, engaging, and high-quality guest experience that marries traditional hospitality with an appreciation of fine wines and ranch products. Through its multiple service lines, including general store sales and wine and ranch product sales, the company creates a unique and welcoming atmosphere for clients and their guests.\n\nThe Guest Service Coordinator role is critical within this dynamic environment. This position serves as the frontline representative for the company’s diverse range of guest services, encompassing food and beverage operations, housekeeping, event hosting and execution, as well as providing vital administrative support. The role demands a candidate who is flexible and adaptable, willing to work varied schedules that include occasional holidays, weekends, and night shifts to facilitate ongoing event support across the multiple campuses. The candidate will therefore embody a balance of organizational skill, customer service prowess, and a passion for hospitality, especially a keen interest in fine wines and the wine-making process.\n\nBeing based in Nicasio, CA, the role demands occasional travel between campuses, ensuring smooth coordination and support of events and guest service activities across the region. This position offers a competitive hourly wage ranging between $22 to $25, reflective of experience and expertise, coupled with a comprehensive benefits package which includes paid sick leave, 401(k) with up to 6% company match, and additional voluntary benefits like UrbanSitter Membership and pet insurance. The ideal candidate will thrive in a fast-paced, customer-focused environment where teamwork and enthusiasm are paramount, while also demonstrating excellent administrative and organizational skills. The emphasis on tech savviness highlights the integration of modern technology in daily operations. With the physical requirement to lift up to 50 pounds, this role combines both mental acuity and physical capability, making it a well-rounded position that supports the company’s commitment to exceptional guest service and operational excellence.