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Full Time - Front Desk/Concierge - Downtown Austin - Part-time

Job Overview

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Employment Type

Part-time
Hourly
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Compensation

Hourly
Exact $18.00
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Work Schedule

Weekend Shifts
Night Shifts
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Benefits

Medical
Dental
Vision
Short term disability (STD)
Long term disability (LTD)
Employee assistance program (EAP)
Identity Theft Protection
Pet insurance
Retirement
paid time off (PTO)

Job Description

Worth Ross Management Company (WRMC) is a distinguished leader in luxury multifamily and Homeowners Association (HOA) management, widely recognized for its commitment to exceptional service and high operational standards. The company specializes in creating welcoming, secure, and well-maintained communities where residents genuinely feel at home. WRMC's dedication to professionalism, meticulous attention to detail, and customer-focused approach has established it as an award-winning management firm in the Dallas area, particularly known for overseeing luxury multifamily properties in prime locations such as Downtown Dallas - Arts District.

This position is a part-time overnight Concierge role with a schedule primarily on Fridays ... Show More

Job Requirements

  • High school diploma or equivalent required
  • Prior experience in hospitality, luxury residential, concierge, or customer service roles preferred
  • Strong customer service and hospitality knowledge, ideally in a luxury environment
  • Excellent communication and interpersonal skills
  • High attention to detail and ability to multitask independently
  • Comfort using technology such as email and concierge or property management systems
  • Professional judgment, discretion, and a calm, solution-oriented mindset
  • Flexibility to work varying schedules, including weekends and holidays

Job Qualifications

  • High school diploma or equivalent
  • Prior experience in hospitality, luxury residential, concierge, or customer service roles preferred
  • Strong customer service and hospitality knowledge, ideally in a luxury environment
  • Excellent communication and interpersonal skills
  • High attention to detail and ability to multitask independently
  • Comfort using technology such as email and concierge or property management systems
  • Professional judgment, discretion, and a calm, solution-oriented mindset
  • Flexibility to work varying schedules, including weekends and holidays

Job Duties

  • Provide warm, professional service to residents, guests, and vendors
  • Manage building access and guest/vendor check-ins
  • Assist residents with questions, requests, and coordination of authorized vendor access
  • Maintain confidentiality and uphold resident privacy at all times
  • Respond effectively to resident concerns and emergency situations, escalating when needed
  • Log daily activity, packages, and deliveries accurately in BuildingLink
  • Contribute ideas to enhance services and improve the resident experience
  • Support resident relations through timely follow-up and issue resolution

Job Criteria

Experience

Mid Level (3-7 years)


Job Location

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