
Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $14.00 - $17.50
Work Schedule
Flexible
Weekend Shifts
Benefits
Multiple Tiers of Medical Coverage
dental coverage
vision coverage
24/7 Teledoc service
free maintenance medications
Pet insurance
hotel discounts
Tuition Reimbursement
Paid Time Off
401k Match
Job Description
Davidson Hospitality Group, a leader in the hospitality management industry, oversees a diverse portfolio of hotels, restaurants, dining, and entertainment venues across the United States. As a trusted operator for renowned hotel brands such as Hilton, Hyatt, Kimpton, Marriott, and Margaritaville, Davidson Hospitality Group prides itself on delivering exceptional service combined with an entrepreneurial spirit and a personal touch. The company operates through four specialized verticals: Davidson Hotels, Pivot, Davidson Resorts, and Davidson Restaurant Group, ensuring a comprehensive approach to quality hospitality management. Their commitment to innovation and excellence sets them apart in the competitive hospitality landscape.
The Singer Oceanfront Resort, formerly known as the Hilton Singer Island Oceanfront/Palm Beaches Resort, is a prestigious property located on Singer Island, Florida. Positioned on a pristine four-mile stretch between Palm Beach and Jupiter, this resort offers guests unparalleled access to both the turquoise waters of the Atlantic Ocean and the calm Intracoastal waterways. Undergoing a complete transformation, The Singer has modernized all accommodations, common areas, culinary venues, and social spaces, providing 223 well-appointed guestrooms and suites, each featuring private outdoor balconies. This transformation aims to blend the rich local heritage of Singer Island with contemporary oceanfront elegance and warm hospitality, making it a premier lifestyle resort for leisure travelers seeking a fresh and memorable Florida getaway.
The Front Desk Agent role at The Singer Oceanfront Resort offers an exciting opportunity for individuals passionate about delivering exceptional guest experiences in a dynamic and scenic environment. The position is ideal for those who thrive in fast-paced settings, possess excellent communication skills, and have a genuine desire to enhance guests' stays from arrival to departure. As a Front Desk Agent, you will be the welcoming face of the resort, managing check-ins and check-outs efficiently, addressing guest inquiries, and providing insightful recommendations about the hotel and local attractions. Your role extends to coordinating with various departments to ensure guests' requests are met promptly and effectively.
Joining Davidson Hospitality Group at The Singer Oceanfront Resort means becoming part of a company that values professional growth and development, offering pathways for advancement within the organization. Team members enjoy working in a rewarding environment that combines the beauty of a coastal resort setting with the chance to build meaningful guest relationships and develop hospitality skills. The company also offers a comprehensive benefits program designed to support the well-being and professional success of its employees. This role not only allows you to shine in a customer-facing position but also contributes to the overall mission of redefining quality hospitality on Florida's Atlantic Coast.
The Singer Oceanfront Resort, formerly known as the Hilton Singer Island Oceanfront/Palm Beaches Resort, is a prestigious property located on Singer Island, Florida. Positioned on a pristine four-mile stretch between Palm Beach and Jupiter, this resort offers guests unparalleled access to both the turquoise waters of the Atlantic Ocean and the calm Intracoastal waterways. Undergoing a complete transformation, The Singer has modernized all accommodations, common areas, culinary venues, and social spaces, providing 223 well-appointed guestrooms and suites, each featuring private outdoor balconies. This transformation aims to blend the rich local heritage of Singer Island with contemporary oceanfront elegance and warm hospitality, making it a premier lifestyle resort for leisure travelers seeking a fresh and memorable Florida getaway.
The Front Desk Agent role at The Singer Oceanfront Resort offers an exciting opportunity for individuals passionate about delivering exceptional guest experiences in a dynamic and scenic environment. The position is ideal for those who thrive in fast-paced settings, possess excellent communication skills, and have a genuine desire to enhance guests' stays from arrival to departure. As a Front Desk Agent, you will be the welcoming face of the resort, managing check-ins and check-outs efficiently, addressing guest inquiries, and providing insightful recommendations about the hotel and local attractions. Your role extends to coordinating with various departments to ensure guests' requests are met promptly and effectively.
Joining Davidson Hospitality Group at The Singer Oceanfront Resort means becoming part of a company that values professional growth and development, offering pathways for advancement within the organization. Team members enjoy working in a rewarding environment that combines the beauty of a coastal resort setting with the chance to build meaningful guest relationships and develop hospitality skills. The company also offers a comprehensive benefits program designed to support the well-being and professional success of its employees. This role not only allows you to shine in a customer-facing position but also contributes to the overall mission of redefining quality hospitality on Florida's Atlantic Coast.
Job Requirements
- High school diploma or equivalent
- prior cash handling experience necessary
- exceptional communication skills
- very good computer skills
- ability to work flexible hours including weekends and holidays
- strong problem-solving skills
- ability to multitask and work in a fast-paced environment
Job Qualifications
- High school diploma or equivalent
- prior cash handling experience necessary
- exceptional communication skills
- very good computer skills
- ability to work flexible hours including weekends and holidays
- strong problem-solving skills
- ability to multitask and work in a fast-paced environment
- experience in customer service is preferred
- knowledge of hotel or resort operations is a plus
- Hilton OnQ experience preferred
Job Duties
- Greet and welcome guests with a warm and friendly attitude, creating a positive first impression
- efficiently handle check-in and check-out procedures, ensuring accuracy and attention to detail
- provide information about hotel facilities, services, and local attractions
- respond to guest inquiries and resolve any issues or complaints in a prompt and professional manner
- process guest payments and maintain accurate records
- coordinate with other departments to fulfill guest requests and ensure a seamless guest experience
- maintain the cleanliness and organization of the front desk area
- assist in administrative tasks, such as answering phone calls and handling reservations
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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