Full Time Engagement Coordinator

TJX Companies is a renowned Fortune 100 company and the world's leading off-price retailer, offering customers unmatched value through a unique assortment of brand name and designer merchandise. The company encompasses several globally recognized retail brands, including TJ Maxx, Marshalls, HomeGoods, Homesense, Sierra, Winners, and TK Maxx. With a presence that spans four global Home Offices, various Distribution Centers, and numerous retail stores, TJX emphasizes growth, exploration, and achievement as core components of its corporate culture. TJX prides itself on fostering a diverse and inclusive work environment where employees are valued, collaboration is encouraged, and personal and professional development are prioritized. The company provides numerous opportunities for learning, advancement, and making a meaningful impact within the retail industry.

HomeGoods, one of TJX's prominent retail banners, is known for offering a curated selection of high-quality home fashion, décor, and essentials at exceptional prices. As part of the TJX team at HomeGoods Store 1064 in Spring Hill, Tennessee, the opportunity exists for individuals seeking a full-time role with a starting pay range of $13.00 to $13.50 per hour, commensurate with experience and skills.

The role of a Frontline Coordinator at HomeGoods is instrumental in leading the frontline team to deliver a "Highly Satisfied" customer experience that drives loyalty and repeat business. This position is pivotal in supervising cashier operations and customer service activities at the register line, ensuring seamless transaction processing, accuracy in cash management, and adherence to company policies. A Frontline Coordinator emphasizes team development by training and mentoring Associates in frontline operations and customer interaction protocols. They also cultivate a supportive and engaging environment where every employee feels welcomed, respected, and motivated to perform at their best.

This role requires someone who acts with integrity, consistently upholds operational and loss prevention standards, and promotes safety within the store. The Coordinator is adaptable and willing to work in multiple store areas as needed, providing support across various functions to maintain high standards in cleanliness, merchandising, organization, and customer satisfaction. This position also involves scrutinizing and approving management paperwork, coordinating labor to optimize break schedules and register coverage, and responding promptly to customer concerns. Importantly, the Coordinator supports company initiatives by keeping Associates informed of customer feedback and goals, creating a culture of continuous improvement. The role demands exceptional interpersonal skills, leadership qualities, and a readiness to contribute to a positive retail shopping environment. By joining the TJX family, team members benefit not only from competitive compensation and benefits but also gain access to a dynamic workplace committed to diversity, inclusion, and individual growth.