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Full Time Deli Bakery Management Assistant 254

Job Overview

diamond

Benefits

Group benefit plans
Customer service training
Food safety training
Paid Time Off
Career advancement opportunities
Employee Discounts

Job Description

Harris Teeter is a respected supermarket chain known for its commitment to providing high-quality fresh foods and exceptional customer service. As a subsidiary of the Kroger Co., Harris Teeter operates numerous stores primarily in the southeastern United States. The company prides itself on creating a welcoming shopping environment for its customers and fostering a supportive workplace for its associates. Harris Teeter’s Fresh Foods Department plays a crucial role in ensuring that customers receive fresh, delicious, and well-prepared food products, ranging from baked goods to prepared meals. The company emphasizes the importance of teamwork, training, and community involvement, which aligns with their reputation as a community-focused retailer.

The Fresh Foods Department Manager Assistant is a pivotal supervisory role responsible for managing and overseeing up to 80 associates within this key department. This role supports the Department Manager in directing, coordinating, and evaluating daily operations and team performance in compliance with Harris Teeter’s policies and standards. The assistant manager is expected to be hands-on and versatile, performing diverse duties such as baking, frying, cake decorating, and assisting chefs, while also carrying out supervisory tasks such as interviewing, training, work assignment, performance appraisal, and employee relations. This position requires a balance of leadership skills, operational knowledge, and customer service orientation to ensure both associate productivity and an outstanding shopping experience.

Successful candidates will demonstrate excellent communication and interpersonal skills, leadership ability to manage multiple tasks effectively, and a strong commitment to enhancing customer satisfaction and sales. The position also demands flexibility and patience in dealing with associates and customers, fostering a positive team environment, and participating actively in community activities to strengthen the store’s presence locally. The Fresh Foods Department is a dynamic workplace where associates frequently encounter humid conditions and mechanical equipment, so physical ability and safety awareness are vital.

The role requires candidates to have a high school diploma or GED, along with one to three years of related experience or equivalent combination of education and experience. Candidates must be proficient in basic computer software including inventory programs, spreadsheets, and word processing tools, enabling accurate record-keeping and effective communication within the team. Additional essential skills include basic math competencies and the ability to comprehend and convey information both verbally and in writing in English.

In terms of official requirements, the individual is expected to complete Harris Teeter’s comprehensive training programs encompassing new hire orientation, customer service, safety standards, food safety, and department management. Physical demands for this role include the ability to stand and walk for extended periods, lift up to 60 pounds, and perform tasks requiring fine motor skills, vision acuity, and active sensory engagement such as taste and smell.

Compensation details are not explicitly stated but the position offers eligibility for Harris Teeter’s group benefit plans after the required waiting periods. These benefits contribute to a supportive and rewarding work environment. This role is ideal for those looking to advance their career in retail management while making a tangible impact on customer service quality and team development in a busy supermarket setting.

Job Requirements

  • High school diploma or general education degree (GED)
  • One to three years related experience and/or training or equivalent combination of education and experience
  • Commitment to unparalleled customer service
  • Excellent communication and interpersonal skills
  • Willingness to participate in and complete required training
  • Ability to read and write simple correspondence in English
  • Knowledge of HT Internet software, e-mail, inventory software, spreadsheet software, and word processing software
  • Ability to add and subtract two digit numbers and multiply and divide with 10's and 100's
  • Ability to lift up to 60 pounds
  • Ability to stand and walk for extended periods
  • Ability to perform manual tasks requiring dexterity and sensory functions
  • Ability to apply common sense to solve problems
  • Completion of company training including new hire orientation, customer service network, safety, food safety, and department manager training

Job Qualifications

  • High school diploma or general education degree (GED)
  • One to three years related experience and/or training
  • Knowledge of HT Internet software, e-mail, inventory software, spreadsheet software, and word processing software
  • Excellent communication and interpersonal skills
  • Ability to read and comprehend simple instructions, short correspondence, and memos
  • Ability to write simple correspondence
  • Ability to effectively present information in English
  • Commitment to unparalleled customer service
  • Ability to apply common sense understanding to carry out instructions

Job Duties

  • Manage and supervise up to 80 associates in the Fresh Foods Department
  • Assist the Department Manager with overall direction, coordination, and evaluation of the department
  • Perform duties including baker/fryer, cake decorator, Fresh Foods clerk, and chef
  • Interview and train associates
  • Plan, assign, and direct work
  • Assist in appraising performance, rewarding, and disciplining associates
  • Address complaints and resolve problems

Job Criteria

Experience

No experience required


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