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Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $18.10 - $28.10
Benefits
401k
Dental Insurance
employee discount
Flexible spending account
Health Insurance
Paid Time Off
Parental leave
Vision Insurance
Job Description
Kohl's is a leading department store retail chain known for offering a wide range of quality apparel, footwear, accessories, home products, and exclusive brands to customers across the United States. Established decades ago, Kohl's has grown into a trusted name in retail, recognized for its commitment to delivering excellent customer service, value, and convenient shopping experiences. The company's culture emphasizes inclusion, belonging, and teamwork, where employees work collaboratively to achieve common goals while celebrating successes and supporting each other's growth. Kohl's values creating a positive and rewarding environment for its associates, underscored by a strong dedication to community support and... Show More
Job Requirements
- High school diploma or equivalent
- minimum 1 year of supervisory experience in retail or customer service
- ability to work flexible hours including weekends and holidays
- strong customer service orientation
- reliable and punctual
- capability to stand for extended periods
- basic computer proficiency
- excellent communication skills
Job Qualifications
- High school diploma or equivalent
- previous supervisory or leadership experience in retail or customer service
- strong communication and interpersonal skills
- ability to multitask and manage time effectively
- basic math and cash handling skills
- proficiency with point of sale and retail management systems
- excellent problem-solving capabilities
- ability to motivate and develop a team
Job Duties
- Overseeing daily functions of the cash office including register and cash balancing, change orders, authorizing voided transactions, supplies, over/short research
- supervising associates to help support a sales driving culture while focusing on creating a consistent customer experience
- engaging and connecting with customers to solve their shopping needs, making everyone feel respected, appreciated and rewarded
- overseeing Omni and freight flow processes
- informing customers of current merchandise assortment, store promotions, and events
- delivering a consistent sales floor experience by supporting the sales floor, fitting rooms, point of sale, and operational processes
- building customer connections and executing an authentic hospitality experience
- helping customers save with a Kohl’s Card, opening and activating Kohl’s Card applications
- observing associate performance and providing feedback in partnership with assistant manager/store manager
- onboarding, training and developing associates
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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