Full-time Concierge | MARI

Columbia Hospitality is a renowned hospitality management company dedicated to creating exceptional experiences through innovative service and a welcoming environment. Specializing in managing a diverse portfolio of properties including luxury hotels, resorts, casinos, private residences, and unique venues, the company prioritizes people—both employees and guests—as the core of its success. Columbia Hospitality continuously fosters a culture where values such as respect, inclusion, and community engagement thrive. As a people-first organization, Columbia Hospitality is committed to nurturing talent, encouraging professional growth, and promoting a collaborative workplace where everyone feels valued and empowered. Their portfolio spans multiple regions, often including idyllic locations, offering their staff a globally informed perspective and varied career opportunities.

The full-time Concierge role at Columbia Hospitality is a pivotal position centered at the front desk of one of their esteemed properties. This role serves as the primary point of contact for residents and guests, blending exceptional customer service with operational security and administrative coordination. The Concierge will manage a broad scope of responsibilities including facilitating amenity scheduling, overseeing incoming deliveries, maintaining building security, coordinating communication among teams, and sustaining up-to-date knowledge about local events and property happenings. The Concierge’s professional presence, combined with adept project management, communication, and conflict resolution skills, will help foster strong community relationships and ensure a seamless guest experience.

Offering an hourly pay rate of $24.00 along with the unique benefit of daily pay options, this role emphasizes work-life balance with paid time off and holiday pay. Employees also receive comprehensive benefits including medical, dental, vision, disability insurance, and 401(k) plans. Additional perks such as HSA/FSA plans with employer contributions, discounted lodging, dining, and recreational opportunities, plus access to a robust online learning platform, make this opportunity appealing to candidates seeking both financial stability and career growth. The culture at Columbia Hospitality is values-driven and inclusive—embodied in their #OMGLIFE initiative—promoting diversity, equity, and inclusion with various committee and volunteer opportunities. This supportive environment encourages every team member to contribute fresh perspectives and to grow together.

Success in the Concierge position is measured by informed engagement with guests and residents, efficient management of communications and property security measures, and diligent documentation for operational continuity. The Concierge plays a vital role in ensuring visitor access is regulated, guests’ requests are swiftly and professionally handled, and the overall atmosphere remains organized and welcoming. The role requires a proactive approach to safety, a warm and courteous demeanor, and the ability to manage multiple tasks with precision and care. Columbia Hospitality values candidates who bring passion, professionalism, and a willingness to embrace new challenges within a dynamic hospitality setting.