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Full Time - CDL Delivery Driver

Job Overview

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Compensation

Hourly
Range $19.75 - $29.50
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
employee discount
Disability insurance
Life insurance

Job Description

Lowe's Companies, Inc. (NYSE: LOW) is a leading Fortune 100 home improvement retailer with a strong presence in the United States, serving millions of customers each week. With over 1,700 stores, 530 branches, and 130 distribution centers, Lowe's employs approximately 300,000 associates nationwide. Headquartered in Mooresville, North Carolina, Lowe's is committed to supporting local communities through initiatives that create safe and affordable housing, enhance community spaces, foster skilled trade education, and provide disaster relief. The company's vast network and comprehensive product offerings make it a trusted destination for both professional contractors and DIY enthusiasts alike.

This role is focused on delivering exceptional customer service and efficient merchandise delivery in a fast-paced retail environment. The ideal candidate will be instrumental in ensuring that customers receive their products safely, promptly, and with the highest level of service. This position demands attention to detail, a strong commitment to safety standards, and the ability to operate delivery vehicles in compliance with Department of Transportation (DOT) regulations. In addition to handling deliveries, the individual will support the store's customer service efforts by understanding customer needs, assisting with product selection, and maintaining a clean and secure shopping environment.

The job responsibilities include planning and executing delivery schedules, loading merchandise onto trucks while ensuring secure fastening and compliance with weight limits, inspecting products before delivery, and communicating effectively with customers regarding delivery statuses. The role also extends to post-delivery tasks such as unloading, installing, and testing appliances to confirm proper functionality. Operational safety is a top priority, with daily vehicle inspections and adherence to DOT reporting requirements being critical components of the position.

Candidates should possess a valid Class A or Class B Commercial Driver’s License (CDL) along with the necessary medical certification to comply with DOT mandates. Experience driving commercial vehicles, operating forklifts or Moffett loaders, and delivering high-quality retail customer service will be advantageous. The company emphasizes inclusivity and operates as an equal opportunity employer, embracing diversity and ensuring non-discriminatory hiring practices.

Employment type for this position generally involves full-time hours, with pay rates varying depending on factors such as location, experience, education, and specific role responsibilities. Lowe’s comprehensive benefits package supports the well-being and professional growth of its employees, providing medical insurance options, paid time off, and other valuable programs. Prospective employees are encouraged to explore Lowe’s commitment to workplace excellence and community impact at Lowes.com.

Job Requirements

  • Class A CDL license in locations with multi-unit CMV (tractor trailer & flatbed)
  • or Class B CDL license in locations with single-unit CMV (tandem flatbed) with air break endorsement
  • valid medical certificate or ability to obtain one upon employment
  • ability to pass MVR screen in accordance with company requirements
  • ability to obtain sales related licensure or registration as may be required by law
  • ability to read, write, and perform basic arithmetic (addition, subtraction)
  • must be 21 years of age
  • ability to comply with DOT and CDL regulations

Job Qualifications

  • Class A CDL license or Class B CDL license with air break endorsement
  • Valid medical certificate or ability to obtain one upon employment
  • Ability to pass MVR screen in accordance with company requirements
  • Ability to obtain sales related licensure or registration as may be required by law
  • Ability to read, write, and perform basic arithmetic (addition, subtraction)
  • Must be 21 years of age
  • Ability to comply with DOT and CDL regulations
  • 1 year experience driving a semi-truck/trailer or certification from a driving school preferred
  • 6 months experience performing in-home delivery or retail customer service preferred
  • 3 months experience operating a forklift or Moffett preferred

Job Duties

  • Provides SMART customer service at all times through the daily execution of Lowe's customer service policies, procedures and programs
  • Seeks out customers to understand his/her needs and assists in locating, demonstrating, selecting, carrying, and/or loading merchandise
  • Listens to and responds knowledgeably and promptly to customer and employee questions by walking them through projects when necessary
  • Demonstrates sincere appreciation to customers
  • Communicates information to customers regarding all stock, special order merchandise, feature benefits, application, and warranty information related to Lowe's programs
  • Contacts customers regarding delivery or coordinates with the truck driver to call the customer
  • Plans delivery activities, prints loading tickets, and delivers merchandise according to schedule to ensure on-time delivery of orders
  • Pulls merchandise, builds and bands delivery loads, and loads trucks (within payload) according to delivery order
  • Inspects condition of products (e.g., appliances) before loading for delivery or assisting customer with loading
  • Matches items on invoice with quantities loaded by verifying descriptions, items, and model numbers
  • Ensures that the loads are safe, secure, and within Department of Transportation (DOT) regulations
  • Updates delivery and route status (e.g., on-site, completed) on system (e.g., iPhone) for tracking purposes
  • Unloads, installs, and tests appliances upon delivery
  • Verifies daily vehicle inspections and reports and ensures cleanliness, maintenance, and repairs for delivery vehicles and other equipment (e.g., lift gates)
  • Completes Department of Transportation (DOT) reporting to maintain DOT certification and CDL compliance
  • Detects common signs of shoplifting, theft, and other security risks, and promptly communicates them to management and/or Asset Protection
  • Ensures compliance with housekeeping standards and programs (e.g., Zone Recovery) to maintain cleanliness and organization of store and working areas
  • Maintains a safe and secure work environment, which may include conducting daily safety reviews, noting hazards, keeping aisles clear, and securing doors and gates
  • Adheres to all safety requirements relevant to one's regular job duties: top stock safety, reinstalling safety cables, use of aisle blockers, a tether line on power equipment, spotters, and safety devices
  • Operates store equipment as needed depending on one specific role and department (e.g., Zebra phone, telephone, paging system, copiers, fax machines, computers, CCTV surveillance system, key cutter, panel saw, paint mixer, flooring cutters, compacter baler)
  • Accountable for other duties as assigned

Job Criteria

Experience

No experience required


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