Full Time - CDL Delivery Driver

Parma, OH, USA|Onsite

Job Overview

Employment Type

Full-time

Compensation

Hourly

Range $18.25 - $27.25

Work Schedule

Standard Hours

Benefits

Health Insurance

Dental Insurance

Paid Time Off

Retirement Plan

employee discount

Career Development

Life insurance

Job Description

Lowe's is a leading home improvement retailer known for its wide range of products and exceptional customer service. With thousands of stores across the United States, Lowe's is dedicated to helping customers accomplish their home improvement projects by providing quality merchandise and expert advice. The company fosters a supportive and inclusive work environment that values diversity and encourages career growth. As an equal opportunity employer, Lowe's is committed to fair employment practices and offers opportunities for advancement to employees at all levels.

This role is primarily focused on providing outstanding customer service and efficient in-stock operations in a retail environment. The position involves assisting customers in selecting, carrying, and loading merchandise, as well as executing delivery activities to ensure timely and secure transportation of products. Employees in this position must maintain a safe and clean store environment, comply with Department of Transportation and Federal Motor Carrier Safety regulations, and perform daily safety and vehicle inspections. The role requires operating various store equipment and engaging in activities that help prevent loss and maintain organizational standards. This position is ideal for individuals with a valid commercial driver’s license who are looking to combine customer service with logistics and delivery duties in a dynamic retail setting.

As a member of the Lowe's team, the employee will play a key role in ensuring customer satisfaction through knowledgeable assistance and professional service. The position requires excellent communication skills, the ability to work independently and as part of a team, and a commitment to maintaining safety and security standards. The job is suited for candidates who enjoy interacting with customers, managing inventory, and handling deliveries. Starting pay may vary based on position, location, education, training, and experience. Lowe's provides comprehensive training and benefits to support employee development and well-being.

Job Requirements

Class A CDL license in locations with multi-unit CMV or Class B CDL license in locations with single-unit CMV with air break endorsement
Valid medical certificate or ability to obtain one upon employment
Ability to pass MVR screen in accordance with company requirements
Ability to obtain sales related licensure or registration as may be required by law
Ability to read, write, and perform basic arithmetic
Must be 21 years of age
Ability to comply with DOT and CDL regulations

Job Qualifications

Class A CDL License or Class B CDL License with air break endorsement
Valid medical certificate or ability to obtain one upon employment
Ability to pass MVR screen according to company requirements
Ability to obtain sales related licensure or registration as may be required by law
Ability to read, write, and perform basic arithmetic
Must be 21 years of age
Ability to comply with DOT and CDL regulations
1 year experience driving a semi-truck/trailer or certification from a driving school preferred
6 months experience performing in-home delivery or retail customer service preferred
3 months experience operating a forklift or Moffett onloading/offloading a vehicle preferred

Job Duties

Provides SMART customer service at all times through the daily execution of Lowe's customer service policies, procedures and programs
Seeks out customers to understand his/her needs and assists in locating, demonstrating, selecting, carrying, and/or loading merchandise
Listens to and responds knowledgeably and promptly to customer and employee questions by walking them through projects when necessary
Demonstrates sincere appreciation to customers
Communicates information to customers regarding all stock, special order merchandise, feature benefits, application, and warranty information related to Lowe’s programs
Contacts customers regarding delivery or coordinates with the truck driver to call the customer
Plans delivery activities, prints loading tickets, and delivers merchandise according to schedule to ensure on-time delivery of orders
Pulls merchandise, builds and bands delivery loads, and loads trucks within payload according to delivery order
Inspects condition of products before loading for delivery or assisting customer with loading
Matches items on invoice with quantities loaded by verifying descriptions, items, and model numbers
Ensures that the loads are safe, secure, and within Department of Transportation regulations
Updates delivery and route status on system for tracking purposes
Unloads, installs, and tests appliances upon delivery
Verifies daily vehicle inspections and reports and ensures cleanliness, maintenance, and repairs for delivery vehicles and other equipment
Completes Department of Transportation reporting to maintain DOT certification and CDL compliance
Detects signs of shoplifting, theft, and other security risks and promptly communicates them to management and/or Asset Protection
Ensures compliance with housekeeping standards and programs to maintain cleanliness and organization of store and working areas
Maintains a safe and secure work environment by conducting daily safety reviews, noting hazards, keeping aisles clear, and securing doors and gates
Adheres to all safety requirements relevant to regular job duties
Operates store equipment as needed depending on role and department
Performs other duties as assigned