
Job Overview
Employment Type
Full-time
Benefits
Group benefit plans
training programs
Paid Time Off
Employee Discounts
Career development opportunities
Health Insurance
retirement savings plan
Job Description
Harris Teeter is a well-established supermarket chain known for its commitment to providing high-quality fresh foods and excellent customer service to its shoppers. The company operates numerous stores across the United States, specializing in offering a wide variety of fresh produce, bakery items, meats, and other grocery products. Harris Teeter prides itself on creating a shopping environment that is welcoming, efficient, and enjoyable for both customers and associates. This establishment places a strong emphasis on teamwork, respect, and integrity within the workplace and is dedicated to fostering a positive atmosphere where associates are valued and empowered. Known for its high standards in food safety, product preparation, and customer relations, Harris Teeter continuously aims to exceed customer expectations by employing skilled and knowledgeable staff who are passionate about their roles and the products they handle.
This full-time position primarily focuses on delivering exceptional customer service by satisfying the needs of each customer while exceeding their expectations. The role requires a comprehensive understanding of product knowledge, food preparation skills, sales ability, and the capacity to work cooperatively with fellow associates. The position involves responsibility for preparing, processing, packaging, and stocking fresh food products according to the company's stringent Fresh Foods Standards. Additionally, the role entails providing courteous and efficient customer service, maintaining clean work areas, managing stock unloading, and properly handling salvage products. Associates in this role act as direct representatives of Harris Teeter, where their interaction with customers directly influences the overall image and reputation of the company.
The successful candidate will be trained extensively in food safety, sanitation, customer service, and product knowledge to ensure compliance with Harris Teeter’s policies and quality standards. This training supports the associate's ability to handle customer requests, resolve issues, and contribute positively to customer loyalty and increased sales. Essential duties include bakery preparation such as baking and decorating pastries, food preparation like cooking poultry, pork, and beef, and handling food packaging while following proper standards and regulations. The associate must also maintain high standards of cleanliness and organization within the store to comply with health and safety regulations. Effective communication in English with customers and team members is crucial, along with the ability to manage multiple tasks flexibly and efficiently.
On the sales floor, the associate is expected to initiate customer interactions, respond to inquiries, follow through on requests, and present a polished, professional image that aligns with Harris Teeter’s business standards. Working at Harris Teeter means contributing to creating an incredible place to work and shop, where exceptional customer service and product quality are the top priorities. This role requires dependability, punctuality, and the ability to work cooperatively with the team to ensure smooth store operations and customer satisfaction. The company values associates who demonstrate adaptability, professionalism, initiative, teamwork, and a strong work ethic. This opportunity offers a supportive work environment with access to group benefit plans following necessary waiting periods, reinforcing Harris Teeter’s commitment to the welfare and development of its workforce.
This full-time position primarily focuses on delivering exceptional customer service by satisfying the needs of each customer while exceeding their expectations. The role requires a comprehensive understanding of product knowledge, food preparation skills, sales ability, and the capacity to work cooperatively with fellow associates. The position involves responsibility for preparing, processing, packaging, and stocking fresh food products according to the company's stringent Fresh Foods Standards. Additionally, the role entails providing courteous and efficient customer service, maintaining clean work areas, managing stock unloading, and properly handling salvage products. Associates in this role act as direct representatives of Harris Teeter, where their interaction with customers directly influences the overall image and reputation of the company.
The successful candidate will be trained extensively in food safety, sanitation, customer service, and product knowledge to ensure compliance with Harris Teeter’s policies and quality standards. This training supports the associate's ability to handle customer requests, resolve issues, and contribute positively to customer loyalty and increased sales. Essential duties include bakery preparation such as baking and decorating pastries, food preparation like cooking poultry, pork, and beef, and handling food packaging while following proper standards and regulations. The associate must also maintain high standards of cleanliness and organization within the store to comply with health and safety regulations. Effective communication in English with customers and team members is crucial, along with the ability to manage multiple tasks flexibly and efficiently.
On the sales floor, the associate is expected to initiate customer interactions, respond to inquiries, follow through on requests, and present a polished, professional image that aligns with Harris Teeter’s business standards. Working at Harris Teeter means contributing to creating an incredible place to work and shop, where exceptional customer service and product quality are the top priorities. This role requires dependability, punctuality, and the ability to work cooperatively with the team to ensure smooth store operations and customer satisfaction. The company values associates who demonstrate adaptability, professionalism, initiative, teamwork, and a strong work ethic. This opportunity offers a supportive work environment with access to group benefit plans following necessary waiting periods, reinforcing Harris Teeter’s commitment to the welfare and development of its workforce.
Job Requirements
- Associates must be at least 18 years of age
- High school diploma or general education degree (GED) or one to three months related experience and/or training
- Ability to read, write, and communicate effectively in English
- Ability to perform basic math functions involving money and measurements
- Ability to stand, walk, lift up to 30 pounds regularly, and occasionally lift up to 50 pounds
- Ability to follow verbal and written instructions
- Ability to work flexible hours as scheduled
- Willingness to participate in and successfully complete required training
- Physical ability to handle repetitive tasks and operate food preparation equipment
- Adherence to company grooming and dress code standards
- Ability to work in environments with moderate noise, temperature variations, and exposure to chemicals
Job Qualifications
- High school diploma or GED
- One to three months related experience or training preferred
- Strong interpersonal and customer service skills
- Knowledge of food preparation and sanitation standards
- Ability to communicate clearly and courteously in English
- Basic math skills relevant to retail and food handling
- Ability to work as part of a team and adapt to changing priorities
- Completion of company-required training programs including food safety and customer service
- Dependability and punctuality
- Understanding of safety and health regulations
- Ability to multitask and manage time efficiently
- Commitment to maintaining a clean and organized work environment
- Positive attitude and willingness to learn
- Ability to maintain professional appearance and conduct consistent with company policies
Job Duties
- Take excellent care of customers by satisfying their needs and exceeding expectations
- Prepare, process, package, and stock products according to Fresh Foods standards
- Provide courteous and efficient customer service
- Clean work areas and maintain sanitation standards
- Unload stock and reload salvage products according to Fresh Foods standards
- Prepare bakery items such as bread, cakes, and pastries according to recipes and standards
- Bake, fry, broil, and roast meats according to quality standards
- Operate equipment for food preparation and portioning
- Communicate effectively in English with customers and associates
- Answer telephones and provide information in a polite and professional manner
- Follow food safety policies and product handling standards
- Ensure proper refrigeration and temperature checks of Fresh Foods products
- Stock shelves and manage merchandising displays
- Process close-dated and damaged products according to standards
- Maintain cleanliness and compliance with health regulations
- Assist in inventory, price changes, and paperwork accurately
- Follow safety procedures and report hazards
- Adapt to shifting priorities and perform multiple tasks
- Support and assist fellow associates
- Establish a trustworthy and respectful work environment
- Comply with company policies, standards, and procedures
- Perform essential job functions throughout scheduled hours
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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