Full-Time Bartender and Server

Marriott International is a globally recognized leader in the hospitality industry, known for its dedication to providing exceptional guest experiences across its diverse portfolio of brands. JW Marriott, a prestigious part of Marriott's luxury portfolio, includes more than 100 beautiful properties situated in gateway cities and distinctive resort destinations worldwide. Marriott International prides itself on fostering a culture centered on inclusivity and equity, ensuring every associate feels valued and empowered. The company emphasizes training, development, and holistic well-being, creating an enriching work environment that promotes both professional and personal growth.

At JW Marriott, associates are more than just employees; they are ambassadors of a legacy that dates back to company founder J. Willard Marriott. The brand’s commitment to hospitality is reflected in its pursuit of artful innovation and heartfelt service, making each guest experience memorable and unique. JW Marriott associates embody confidence, genuineness, and intuition, qualities that define the brand’s distinct luxury experience.

This opening is for a full-time Guest Service Expert at JW Marriott located in Des Moines, Iowa. This role is integral to delivering the brand’s promise of Wonderful Hospitality by ensuring guests receive attentive and personalized service throughout their dining experience. Unlike typical food and beverage roles that focus solely on serving food, the Guest Service Expert at JW Marriott creates an environment where service becomes part of a memorable overall experience. This position is non-management but plays a critical front-line role in fostering guest satisfaction.

The Guest Service Expert will be responsible for a wide array of duties, including greeting and interacting with guests, setting tables, communicating effectively with the kitchen and other team members, and maintaining sanitary and organized work areas. This role requires physical activity such as standing, walking, lifting, and moving items up to specified weights, and necessitates adherence to stringent company policies and safety protocols. Maintaining a professional appearance and communication style is also essential, as it directly impacts the guests’ perception and the overall atmosphere of the hotel’s food and beverage operations.

Employment with JW Marriott means joining a community that values each associate’s unique background, fostering camaraderie and collaboration. While the position requires less than one year of related experience and no supervisory experience, it offers abundant opportunities for growth within a supportive luxury hospitality environment. Associates newly entering the hospitality industry can find a welcoming atmosphere at JW Marriott, where they can develop their skills and advance their careers.

JW Marriott's commitment to equal opportunity employment guarantees a respectful, inclusive workplace free from discrimination, ensuring that all associates can perform at their best. The salary for this role is competitive within the hospitality sector and complemented by comprehensive benefits that enhance job satisfaction and well-being.

Joining JW Marriott means embarking on a career path where you can bring your authentic self to work, contribute to exceptional guest experiences, and become a valued member of an international hospitality pioneer. This role is perfect for individuals passionate about delivering top-tier service, eager to learn, and ready to be part of an esteemed brand that sets the standard for luxury hospitality worldwide.