Full Time Barista - Poindexter Cafe - Graduate Hotel East Lansing

Job Overview

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Employment Type

Full-time
Part-time
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Compensation

Hourly
Range $14.75 - $16.75
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Work Schedule

Flexible
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Benefits

Daily Pay
telemedicine
Mental health care
Health Insurance
Life insurance
401k plan
Paid parental leave
Paid Time Off
Holiday pay
Pet insurance
Employee assistance program
discounts

Job Description

Graduate Hotel East Lansing is part of Schulte Hospitality Group (SHG), a premier third-party management company specializing in hospitality services. SHG's dedication to quality service and operational excellence is reflected across more than 200 locations in 38 states and 3 countries, including partnerships with major hotel brands such as Marriott, Hilton, IHG, and Hyatt. At the Graduate Hotel in East Lansing, the focus is on delivering a memorable and authentic guest experience, inviting a diverse and dynamic team to uphold the highest standards of customer service and hospitality.

The role of Barista at Graduate Hotel East Lansing is a crucial part of the guest experience. This position involves preparing and serving a variety of hot and cold beverages, including specialty coffee, tea, and blended drinks, ensuring that each order is customized to the customer's preference. As a Barista, you will also be tasked with serving prepared foods like sandwiches, pastries, and other baked goods, while maintaining cleanliness and organization in the service area.

Joining SHG means becoming part of a vibrant, inclusive workplace that prioritizes employee growth and well-being. The company is committed to fostering an environment where employees are empowered and supported in their career development. This role offers flexible scheduling, a fun and supportive team culture, and the opportunity to gain experience within a well-respected management company in the hospitality industry.

In addition to competitive compensation, SHG provides a comprehensive benefits package designed to support the health and financial security of its employees. Benefits include immediate access to telemedicine and virtual mental health care, multiple health and life insurance options, a 401k plan with company match, paid parental leave, and paid time off. Additional perks include holiday pay, pet insurance, an employee assistance program, and discounts on event tickets, electronics, and gym memberships.

As a Barista at Graduate Hotel East Lansing, you will contribute to an environment that values respect, authenticity, and exceptional service. You will have the opportunity to interact with guests regularly, describe product details, and handle cash registers and payment processing with accuracy. Your role extends beyond service as you ensure all equipment and customer areas are clean, safe, and well-stocked. The company encourages a team-oriented approach, where colleagues support each other to exceed guest satisfaction and contribute to the hotel’s overall success.

This position requires a minimum of a high school education and values skills such as effective communication, ability to multitask, basic mathematical proficiency for transactions, and flexibility in working hours. The successful candidate will be a team player with a proactive attitude towards exceeding expectations and a willingness to learn and grow within the SHG family. The hiring process may include various assessments, ensuring the selection of candidates aligned with SHG’s values and standards.

Overall, the Barista opportunity at Graduate Hotel East Lansing offers an engaging and rewarding career path for individuals passionate about hospitality and delivering outstanding service in a supportive and growth-oriented environment.

Job Requirements

  • Minimum of high school education preferred
  • team player
  • ability to multi-task
  • ability to communicate effectively verbally
  • ability to exceed expectations of guests and team members
  • ability to operate available equipment such as cash registers and calculators
  • basic mathematical skills as needed to make change and give refunds
  • ability to work flexible hours and shifts

Job Qualifications

  • Minimum of high school education preferred
  • team player
  • ability to multi-task
  • ability to communicate effectively verbally
  • ability to exceed expectations of guests and team members
  • ability to operate available equipment such as cash registers and calculators
  • basic mathematical skills as needed to make change and give refunds
  • ability to work flexible hours and shifts

Job Duties

  • Prepares and serves hot and cold beverages such as coffee, blended coffee, and tea to patrons
  • correctly customizes orders as requested
  • describes product details to customers
  • receives and processes customer payments
  • serves prepared foods and baked goods including sandwiches, biscotti, muffins, or bagels
  • ensures customer service stations are properly stocked with paper products or beverage preparation items
  • cleans and sanitizes all equipment, utensils, dishes, and work areas
  • cleans and sanitizes service and seating areas
  • ensures proper functioning of freezers, refrigerators, and heating by routinely checking temperatures in that equipment
  • stocks supplies or retail products
  • may inventory, order, or receive products as directed
  • perform various other duties as assigned

Job Criteria

Experience

Entry Level (1-2 years)


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