FULL TIME Assistant Manager

Richmond, VA, USA|

Job Overview

Employment Type

Hourly

Compensation

Hourly

Range $15.00 - $23.00

Benefits

Medical insurance

Dental Insurance

Vision Insurance

Prescription coverage

Life insurance

Disability insurance

Paid vacation

Paid sick leave

401(k) Plan

free movie passes

discounted concessions

Job Description

Regal Cinemas is a leading entertainment company specializing in movie theater operations across various locations. As a highly recognized brand in the entertainment industry, Regal offers a vibrant and inclusive work environment centered around delivering exceptional movie-going experiences to guests. Regal prides itself on fostering a culture of teamwork, innovation, and community engagement. Working for Regal means becoming an essential part of a team dedicated to providing guests with the best possible service while maintaining high standards in theatre operations and safety protocols.

The role of Assistant Manager at Regal Cinemas is an hourly, supervisory position pivotal to the daily operations and success of the theatre. The Assistant Manager is responsible for managing staff, enforcing theatre policies, and ensuring overall guest satisfaction. This role involves a wide variety of tasks, from training and supervising non-management employees to overseeing technical aspects of projection and audio-visual equipment. The Assistant Manager acts as a representative of Regal, ensuring that all activities align with the company’s mission and policies.

This position requires operational knowledge of theatre management, including cash handling, inventory control, cost management, and employee relations. The Assistant Manager will play a key role in marketing and scheduling movie showtimes while also maintaining safety and risk management standards. They will have a hands-on approach, performing staff roles as necessary and maintaining theatre facilities. This position requires a commitment to training, development, and certification, including alcohol service certifications where applicable.

Regal offers a competitive pay scale with an hourly rate of $19.50. Full-time Assistant Managers are eligible for an extensive benefits package that supports health, well-being, and financial security. Benefits include medical, dental, vision, prescription coverage with company contributions, life and disability insurance, supplemental insurances, paid vacation and sick leave, free movie passes, discounted concessions, and access to a 401(k) retirement plan with company matching after meeting eligibility criteria.

In summary, the Assistant Manager position at Regal Cinemas is an excellent opportunity for individuals who thrive in a dynamic, customer-focused environment and who possess leadership skills and a passion for the entertainment industry. This role requires a blend of management expertise, technical proficiency, and interpersonal skills to support theatre operations and deliver memorable experiences for guests. Regal supports its employees with competitive compensation, comprehensive benefits, and opportunities for professional growth and development.

Job Requirements

At least three months supervisory experience or equivalent theatre experience
Completion or in process of management certification
Legal age and required certification to sell and serve alcohol if applicable
Ability to communicate effectively in oral and written forms
Basic math proficiency
Problem solving and reasoning skills
Experience with PC and office equipment
Ability to interact effectively with customers and coworkers
Ability to train and supervise employees
Physical ability to perform job duties including lifting up to 60 lbs
Sensory capabilities including vision and hearing
Willingness to complete required training including sexual harassment and discrimination training

Job Qualifications

At least three months supervisory experience, or six months theatre experience with completion of Cast Certification Program, or a combination thereof
Ability to demonstrate leadership and management skills
Legal age to sell and serve alcohol if required and completion of related certification
Good public speaking skills
Effective oral and written communication skills
Ability to perform calculations with speed and accuracy
Problem identification and solution skills
Proficiency with PC platforms and basic office software
Ability to perform mechanical tasks
Effective interpersonal skills
Ability to set goals, budget time and prioritize
Experience in supervising employees according to company policies
Ability to operate projection technology and equipment

Job Duties

Regular and consistent attendance
Upholding and administering all theatre policies
Training, developing, coaching and supervising of non-management employees
Performing all staff positions as required
Operating all projection and audio-visual equipment including film handling and maintenance
Ensuring required alcohol certification and training are current
Monitoring risk management including employee and patron safety, loss prevention, and emergency situations
Ensuring guest satisfaction
Counting, depositing, and reconciling all receipts
Knowledge and compliance of dress code
Completing or progressing in management certification program
Interviewing, hiring, scheduling, coaching, counseling, suspending and terminating employees with proper approvals
Controlling costs, purchasing and ordering supplies, inventory and auditing
Supervising theatre maintenance and performing minor repairs
Marketing and promotions of feature film engagements
Reading and understanding training materials on sexual harassment and discrimination