Full Time Assistant Fresh Foods Manager

Harris Teeter is a well-established supermarket chain known for its commitment to providing fresh, high-quality food products and exceptional customer service. Founded in 1936, the company has grown to become a trusted name in the retail grocery industry, serving customers across various communities with a wide range of food offerings. Harris Teeter is dedicated to creating a pleasant and satisfying shopping experience by focusing on fresh foods, quality products, and customer satisfaction. The company’s Fresh Foods Department offers an extensive selection of meats, cheeses, breads, pastries, and other specialty food items, including unique amenities such as chef-prepared dishes, sushi, salad and olive bars, and a broad variety of specialty products.

The position of Fresh Foods Department Assistant Manager at Harris Teeter is a leadership role within this dynamic and customer-focused environment. This role is primarily responsible for taking excellent care of customers by meeting their needs and exceeding their expectations. The Assistant Manager will play a crucial part in supervising and managing up to 80 associates, ensuring that the department operates efficiently and delivers superior service and product quality. The role demands strong management skills, thorough product knowledge, sales ability, exceptional customer relations skills, and the ability to cooperate with fellow associates.

In this role, the Assistant Manager will assist the Department Manager in overseeing the overall direction, coordination, and evaluation of the Fresh Foods Department. They will carry out supervisory responsibilities per Harris Teeter’s policies and standards, and may also perform duties typically assigned to bakers, fryers, cake decorators, Fresh Foods clerks, and chefs. This position requires involvement in interviewing, training, scheduling, assigning work, appraising performance, rewarding and disciplining associates, and resolving customer complaints. The Assistant Manager is expected to be flexible and capable of managing multiple tasks effectively under pressure while maintaining a high level of patience when interacting with both customers and associates.

The role requires a commitment to unparalleled customer service, excellent communication, and interpersonal skills. It demands the ability to advance the store’s position in the community through participation in local activities and team-oriented efforts. Candidates must have a high school diploma or GED, along with one to three years of relevant experience or training, or an equivalent combination of education and experience. Proficiency in various computer skills, such as internet software, email, inventory, spreadsheet, and word processing applications, is essential. The Assistant Manager must also possess fundamental mathematical skills and be capable of reading, writing, and communicating effectively in English.

Physical demands of the role include standing, walking, handling or feeling, reaching, talking, hearing, tasting, and smelling regularly. The Associate must occasionally climb, balance, stoop, kneel, or crouch and be able to lift up to 40 pounds regularly and occasionally up to 60 pounds. The work environment often involves exposure to wet or humid conditions, moving mechanical parts, fumes, toxic chemicals, and extreme cold. Noise levels are generally moderate. Harris Teeter provides comprehensive training to new hires, including orientation, customer service, safety, food safety, and department manager training, ensuring all associates are well-prepared for their roles.

This opportunity at Harris Teeter is ideal for individuals passionate about fresh foods, customer service, and team leadership, seeking a challenging and rewarding career in the grocery retail sector. Harris Teeter offers group benefit plans applicable to the position following applicable waiting periods, promoting a supportive and employee-focused workplace.