Job Overview
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
employee discount
Training and development programs
Employee assistance program
Job Description
Harris Teeter is a well-established supermarket chain known for providing a wide array of fresh food products and exceptional customer service. As a premier grocer, Harris Teeter offers a diverse selection of meats, cheeses, breads, pastries, and other fresh foods, including specialty items such as sushi, salads, and chef-prepared meals. The company is dedicated to fostering a customer-centric shopping environment that emphasizes quality, variety, and freshness. Harris Teeter stores are community-focused, often engaging in local activities and events to build strong relationships with their customers and associates. This commitment to excellence has made Harris Teeter a trusted name in the grocery retail industry, continually striving to exceed customer expectations through innovation and superior service.
The Fresh Foods Department Manager role at Harris Teeter is a critical leadership position focused on delivering an outstanding shopping experience. This full-time position involves managing a large team of up to 80 associates within the Fresh Foods Department, which encompasses a broad range of product categories and specialty stations such as the bakery, sushi bar, olive bar, and more. The ideal candidate will leverage their management skills, product expertise, and sales abilities to lead the department in providing exceptional customer care and maintaining high standards of food quality and presentation.
The role calls for a hands-on leader who will assist the Department Manager with overall departmental direction, coordination, and evaluation. Supervisory responsibilities include ensuring associates are well-trained, motivated, and performing their duties effectively. This includes interviewing and hiring staff, conducting training sessions, appraising performance, and addressing employee and customer concerns promptly and professionally. The role also requires practical involvement in various department functions such as baking, frying, cake decorating, and food preparation to maintain operational efficiency and uphold company standards.
Candidates should be prepared to manage multiple tasks in a fast-paced retail environment, demonstrating patience, strong communication, and interpersonal skills. The position requires knowledge of company software systems for inventory and communication, as well as the ability to handle basic mathematical operations relevant to retail and food service. Physical demands include the ability to stand, walk, reach, and lift items weighing up to 60 pounds. The work environment may include exposure to wet or humid conditions, moving equipment, and occasional exposure to chemicals or extreme temperatures.
Harris Teeter offers its employees competitive group benefit plans upon completion of applicable waiting periods, fostering an environment of growth, support, and career development. This role is ideal for individuals seeking a challenging supervisory position where they can make a measurable impact on customer satisfaction and operational success within a high-profile grocery retailer.
The Fresh Foods Department Manager role at Harris Teeter is a critical leadership position focused on delivering an outstanding shopping experience. This full-time position involves managing a large team of up to 80 associates within the Fresh Foods Department, which encompasses a broad range of product categories and specialty stations such as the bakery, sushi bar, olive bar, and more. The ideal candidate will leverage their management skills, product expertise, and sales abilities to lead the department in providing exceptional customer care and maintaining high standards of food quality and presentation.
The role calls for a hands-on leader who will assist the Department Manager with overall departmental direction, coordination, and evaluation. Supervisory responsibilities include ensuring associates are well-trained, motivated, and performing their duties effectively. This includes interviewing and hiring staff, conducting training sessions, appraising performance, and addressing employee and customer concerns promptly and professionally. The role also requires practical involvement in various department functions such as baking, frying, cake decorating, and food preparation to maintain operational efficiency and uphold company standards.
Candidates should be prepared to manage multiple tasks in a fast-paced retail environment, demonstrating patience, strong communication, and interpersonal skills. The position requires knowledge of company software systems for inventory and communication, as well as the ability to handle basic mathematical operations relevant to retail and food service. Physical demands include the ability to stand, walk, reach, and lift items weighing up to 60 pounds. The work environment may include exposure to wet or humid conditions, moving equipment, and occasional exposure to chemicals or extreme temperatures.
Harris Teeter offers its employees competitive group benefit plans upon completion of applicable waiting periods, fostering an environment of growth, support, and career development. This role is ideal for individuals seeking a challenging supervisory position where they can make a measurable impact on customer satisfaction and operational success within a high-profile grocery retailer.
Job Requirements
- High school diploma or general education degree (GED)
- One to three years related experience and/or training
- Ability to manage multiple tasks effectively
- Strong communication and interpersonal skills
- Ability to stand, walk, and lift up to 60 pounds regularly
- Ability to work under pressure and with distractions
- Knowledge of company software
- Ability to read and write in English
- Willingness to complete required training
- Ability to apply common sense and problem-solving skills
Job Qualifications
- High school diploma or general education degree (GED)
- One to three years' related experience and/or training
- Commitment to unparalleled customer service
- Excellent communication and interpersonal skills
- Ability to read and write simple correspondence in English
- Ability to present information effectively in one-on-one and small group situations
- Knowledge of HT Internet software, email, inventory software, spreadsheets, and word processing
- Ability to perform basic mathematical operations
- Ability to apply common sense understanding to carry out instructions
- Completion of company training programs including new hire orientation, customer service network, safety, food safety, and department manager training
Job Duties
- Assist to manage and supervise up to 80 associates in the Fresh Foods Department
- Assist the Department Manager with overall direction, coordination, and evaluation of the department
- Carry out supervisory responsibilities according to company policies and standards
- Perform duties of baker/fryer, cake decorator, Fresh Foods clerks, and chef as needed
- Interview and train associates
- Plan, assign, and direct work
- Assist in appraising performance
- Reward and discipline associates
- Address complaints and resolve problems
Job Criteria
Experience
No experience required
Job Location
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