Full Service Server - Nordstrom Restaurants (From Scratch Kitchens) - The Mall at Green Hills

Nordstrom is a prestigious and well-established American luxury department store chain known for its high-quality merchandise and exceptional customer service. Founded nearly a century ago, Nordstrom has built a reputation for offering a comprehensive range of clothing, shoes, accessories, and beauty products. The company is widely recognized for its commitment to customer satisfaction, along with fostering a positive and inclusive workplace environment. With numerous locations across the United States, Nordstrom continues to grow its presence and enhance its services to meet the evolving needs of customers. Nordstrom greatly values its employees as essential contributors to the company’s success and focuses on providing professional growth and development opportunities alongside competitive benefits.

The Full Service Server role at Nordstrom is a dynamic position designed for individuals who are self-motivated and possess a passion for providing outstanding customer service on a daily basis. This role primarily involves engaging with customers in a friendly and knowledgeable manner by sharing information about the restaurant’s menu and products. Full Service Servers contribute to creating an exceptional dining experience by offering additional menu suggestions and ensuring customer satisfaction at every point of interaction. The position requires adaptability and teamwork, as servers may also support other operational areas such as handling telephone inquiries and managing financial transactions.

Full Service Servers at Nordstrom are expected to thrive in fast-paced environments and demonstrate flexibility in their schedules to accommodate the shifting demands typical of food service and hospitality settings. The role offers an hourly pay rate starting from $7.25, which aligns with applicable state laws and varies depending on specific locations, individual skill sets, and experience levels. The position is eligible to receive performance-based incentives and bonuses to reward excellent work. Nordstrom underscores its commitment to employee well-being by offering a robust package of benefits that include 401k retirement plans, comprehensive medical, vision, dental, life, and disability insurance options, paid time off, and holiday pay, promoting work-life balance and long-term financial security for its team members.

In this Full Service Server role, individuals will be empowered to take ownership of their responsibilities and participate actively in ensuring a seamless and pleasant customer experience. The job comes with the advantage of working for a reputable company known for investment in employee development, offering an environment that challenges and rewards those dedicated to personal and professional growth. In addition to the core responsibilities, the position encourages employees to enhance their communication skills, foster collaboration among team members, and contribute to maintaining a welcoming atmosphere within the restaurant. The establishment also complies with local regulations, including conducting background checks where applicable and providing equal opportunity employment practices that support diversity and inclusion.

Overall, this position is ideal for a candidate with hospitality experience looking to join a respected organization that provides a platform not only for employment but for long-term career progression, with the added benefits of excellent employee support and a well-rounded compensation package.