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Full Service Server - Nordstrom Grill - The Mall at Green Hills

Job Overview

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Employment Type

Full-time
Hourly
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Compensation

Hourly
Exact $7.25
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Work Schedule

Flexible
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Benefits

Medical insurance
Vision Insurance
Dental Insurance
Retirement Plan
Paid Time Off
Life insurance
Disability insurance
Merchandise discount
Employee assistance program

Job Description

Nordstrom, Inc. is a leading fashion retailer known for its high-quality products and exceptional customer service. Founded over a century ago, Nordstrom has grown into a premier destination for style-conscious shoppers seeking an elevated retail experience. The company operates full-line stores, Nordstrom Rack locations, and an innovative online platform, serving a diverse customer base across the United States and Canada. Nordstrom places strong emphasis on creating a welcoming atmosphere and delivering personalized service to enhance customer satisfaction and loyalty. As part of its commitment to foster a positive work environment, Nordstrom supports its employees with comprehensive benefits and opportunities for growth.

The Full Service Server position at Nordstrom presents an exciting opportunity for individuals who thrive in fast-paced hospitality environments and are passionate about delivering excellent customer service. This role is ideal for self-motivated individuals who are enthusiastic about food service and committed to creating memorable dining experiences for guests. The primary responsibility of the Full Service Server is to provide outstanding service by being knowledgeable about the restaurant’s menu and products, assisting customers with their selections, and supporting other restaurant functions as needed. Located within a vibrant retail environment, this role integrates hospitality with Nordstrom’s overall dedication to quality and customer satisfaction.

Working as a Full Service Server at Nordstrom means you will be an essential part of the restaurant team, engaging with customers to suggest menu items, answer questions with professionalism, and ensure smooth operations through tasks such as handling financial transactions and answering telephones. The ideal candidate will have at least one year of food service experience, preferably in a hospitality setting, and possess a food handler’s card if required by local or state regulations. Flexibility in scheduling and the ability to communicate clearly and professionally with customers and coworkers are key traits for success in this role.

This role offers an hourly pay rate starting at $7.25 per hour, with potential performance-based incentives and bonuses depending on location and experience. Employment includes attractive benefits such as medical, vision, dental, retirement plans, paid time off, life insurance, disability coverage, merchandise discounts, and employee assistance programs. Nordstrom is dedicated to supporting employees’ well-being and career development through these comprehensive benefits and a supportive work culture.

Applicants should be aware that the Full Service Server position requires adherence to legal regulations, including background checks in select locations like Los Angeles and San Francisco, in accordance with local ordinances. Nordstrom encourages equal employment opportunities and accommodations for applicants with disabilities. The company reaffirms its commitment to maintaining job postings accessible for a minimum duration, providing potential candidates with ample time to apply.

Joining Nordstrom as a Full Service Server means being part of a respected company that values integrity, service excellence, and employee support. This position is suitable for individuals looking to grow professionally within the food service and hospitality industry while contributing to a premier retail environment where customer experience is paramount.

Job Requirements

  • 1+ year experience in food service or hospitality preferred
  • Ability to communicate clearly and professionally with customers and coworkers
  • Thrived in a fast-paced environment
  • Embraced working a flexible schedule
  • Food handler’s card where required by local and state regulations

Job Qualifications

  • 1+ year experience in food service or hospitality preferred
  • Ability to communicate clearly and professionally with customers and coworkers
  • Thrived in a fast-paced environment
  • Embraced working a flexible schedule
  • Food handler’s card where required by local and state regulations

Job Duties

  • Be knowledgeable and enthusiastic about the restaurant's menu and products while serving customers
  • Suggest additional items to customers, as appropriate
  • Support other areas of the restaurant as requested, such as answering telephones and completing financial transactions
  • Provide outstanding customer service every day
  • Communicate clearly and professionally with customers and coworkers
  • Work efficiently in a fast-paced environment
  • Embrace working a flexible schedule

Job Criteria

Experience

Mid Level (3-7 years)


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