Panda Restaurant Group logo

Full Service Restaurant Server (Hiring Immediately)

Job Overview

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Employment Type

Full-time
Part-time
Hourly
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Compensation

Hourly
Range $17.50 - $20.50
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Work Schedule

Flexible
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Benefits

flexible schedules
Great pay
Free Meals
Medical insurance
Vision Insurance
Dental Insurance
401K with company match
Paid Time Off
Referral Bonus
Career development opportunities

Job Description

Panda Restaurant Group, established in 1983 and headquartered in Glendale, California, is the largest family-owned American Chinese restaurant company in the United States. From humble beginnings, the company has grown to operate approximately 2,300 locations globally under renowned brands such as Panda Express, Panda Inn, and Hibachi San. At its core, Panda Restaurant Group is passionate about delivering exceptional Asian dining experiences to its guests by building an inclusive organization where team members are inspired to improve their lives continuously. Family values and diversity are deeply embedded in its corporate culture, making it a workplace that embraces equality and creative expression. This dedication extends to every associate, fostering a mission-driven environment marked by five fundamental values: Proactive, Respect/Win-Win, Growth, Great Operations, and Giving.

The group offers many career opportunities ranging from entry-level positions to management roles, supported by comprehensive benefits and career development programs. Employees experience a culture committed to growth and success, with hands-on training and leadership development as core features. With restaurant opportunities available nationwide and support centers in Rosemead, CA, Panda Restaurant Group is rapidly expanding and continually creates new career openings.

The server role at Panda Restaurant Group is vital in delivering excellent guest experiences in a timely, friendly, and efficient manner. Servers are the primary point of contact for guests during their dining experience, responsible for greeting guests warmly, explaining menu items including specials and seasonal offerings, and recommending additional food and beverage options to enhance the meal. The server ensures that orders are accurately communicated to the kitchen staff, special dietary needs are accommodated, and food is served correctly with attention to presentation, including proper placement and wine service.

Servers at Panda are expected to build rapport with guests, remember regular customers' preferences, and create a welcoming atmosphere that encourages them to return. The role requires proactive engagement such as anticipating guest needs for condiments or refills, conducting timely quality checks, and working collaboratively with bussers and other servers to maintain a clean and safe dining environment. Furthermore, servers handle payment processing following company procedures and participate in opening and closing routines to maintain operational excellence.

Panda Restaurant Group invests in its associates by offering flexible schedules, competitive pay ranging from $17.50 to $20.50 per hour depending on location and experience, free meals during shifts, and a host of comprehensive benefits including medical, dental, and vision insurance, a 401K with company match, and paid time off programs. The company also offers voluntary disability and cancer income protection insurance, dependent care flexible spending accounts, referral bonuses, and opportunities for community involvement.

The Panda server role is not just about serving food; it's about creating memorable dining experiences aligned with the company’s core values and mission. This position requires individuals who are courteous, enthusiastic communicators with a clean appearance, excellent personal hygiene, and the ability to thrive in a fast-paced environment. Panda strongly supports workplace equality and diversity, ensuring all team members have the opportunity to succeed regardless of gender, race, age, disability, or any other legally protected characteristic. If you are passionate about hospitality, enjoy working with people, and want to build a rewarding career with opportunities for growth, Panda Restaurant Group provides a supportive and dynamic environment to do so.

Job Requirements

  • Must be 18 years of age or older to carry alcoholic beverages
  • clean, neat appearance with good personal hygiene at all times
  • ability to lift up to 50 pounds
  • ability to stand for up to four hours
  • ability to work in hot and noisy kitchen environments
  • ability to reach across counter tops measured at 36 inches
  • ability to prepare hot and cold foods and use kitchen equipment
  • availability to work flexible schedules
  • must meet all eligibility requirements for offered benefits

Job Qualifications

  • High school graduate
  • restaurant experience a plus
  • ability to communicate fluently with guests
  • courteous and enthusiastic communication style
  • ability to work in a fast-paced environment
  • strong verbal communication skills
  • ability to adapt to changing priorities
  • effective conflict management skills

Job Duties

  • Greet guests in a timely, friendly, and professional manner
  • explain menu offerings and specials to guests
  • recommend seasonal menu items and suggestive sell additional food and drinks
  • collaborate with kitchen staff to accommodate special dietary requests
  • ensure timely and accurate delivery of food and beverages
  • engage guests in friendly conversation to enhance their dining experience
  • maintain cleanliness and orderliness of the dining area throughout the shift
  • process guest payments accurately using company procedures
  • assist bussers and other servers during busy periods
  • perform opening and closing duties for dining room and workstations as needed

Job Criteria

Experience

Entry Level (1-2 years)


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