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Job Overview
Employment Type
Full-time
Part-time
Hourly
Compensation
Hourly
Range $16.50 - $19.50
Work Schedule
Flexible
Benefits
flexible schedule
Great pay
Free Meals
Medical insurance
Vision Insurance
Dental Insurance
Voluntary Short-Term Disability Insurance
Cancer income protection
flexible spending accounts
401K with company match
Vacation leave
sick leave
Bereavement leave
associate discounts
Referral Bonus
Paid training
Career development opportunities
Job Description
Panda Restaurant Group is a renowned family-owned and operated company that has been serving exceptional Asian dining experiences since its founding in 1983. Based in Glendale, California, Panda has grown to become the largest family-owned American Chinese restaurant concept in America, with nearly 2,800 locations globally. The company is proud of its culture dedicated to core values including Proactive, Respect/Win-Win, Growth, Great Operations, and Giving. Panda Restaurant Group oversees a variety of dining concepts, such as the original Panda Inn fine dining restaurants, Panda Express fast casual Asian cuisine, and Hibachi San, a Japanese grill concept. As a leader in... Show More
Job Requirements
- Must be at least 18 years of age to carry alcoholic beverages
- Must have a clean, neat appearance and good personal hygiene
- Ability to lift up to 50 lbs
- Capability to stand up to four hours consecutively
- Must be able to work in hot kitchen environments with high noise levels
- Ability to reach across 36-inch countertops
- Must demonstrate ability to adapt to changing priorities and work under pressure
- Compliance with ADA accommodations as needed
Job Qualifications
- High school graduate or equivalent
- Restaurant experience is a plus
- Ability to communicate fluently with guests
- Courteous and enthusiastic communication style
- Ability to work in a fast-paced, dynamic environment
- Effective verbal communication skills
- Ability to manage difficult situations and conflicts
- Awareness of proper hygiene and appearance standards
- Ability to work standing for extended periods
Job Duties
- Ensure that all guests are greeted in a timely, friendly, and professional manner
- Explain to guests about our offerings including holiday menu and specials
- Recommend seasonal menu items and suggestively sell additional items including drinks, soup, appetizers, and dessert
- Remember regular guests' names and orders to build rapport
- Work with kitchen staff to meet special ingredient and preparation requirements
- Ensure timely delivery of guest orders and proper preparation including garnishes and sauces
- Keep guests informed of order status and execute proper table service standards
- Engage guests in small talk to enhance dining experience without interrupting conversations
- Anticipate guest needs such as condiments and drink refills ahead of time
- Perform timely quality check-backs and promptly address any complaints, involving management if needed
- Present checks and process payments according to company procedures
- Assist bussers and other servers during busy periods
- Maintain dining room cleanliness and safety including prompt spill clean-up
- Complete opening and closing routines for dining rooms and work stations as required
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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