Full Service Restaurant Host/Hostess - Wasabi

Panda Restaurant Group is a renowned family-owned Asian dining establishment founded in 1983 in Glendale, California. Known as the largest American Chinese restaurant concept in the United States, Panda has expanded to include nearly 2,800 locations globally, featuring various restaurant brands such as Panda Inn, Panda Express, and Hibachi San. Steeped in family values and a dedication to quality, Panda's mission is to deliver exceptional Asian dining experiences by fostering an environment where people are inspired to improve their lives. This commitment has helped the company become a leader in the fast casual and fine dining industry, with a culture built on their five core values: proactive, respect/win-win, growth, great operations, and giving. As a family-operated business, led by founders Andrew and Peggy Cherng, Panda maintains a personal touch and investment in its employees' success and well-being. This company offers competitive benefits and career growth opportunities across their nationwide restaurants and corporate support center in Rosemead, California.

The role of a Hostess at Panda is crucial to the success of the restaurant and guest experience. As the first and last point of contact for guests, the Hostess sets the tone for each dining experience by providing warm welcomes and smooth seating arrangements. A Hostess at Panda must ensure guests feel welcomed and cared for while managing the effective turnover of tables to maximize seating capacity. This position not only requires excellent interpersonal and communication skills but also a thorough knowledge of the menu to assist guests in making balanced meal choices and to suggestively sell menu items. The Hostess will handle both in-restaurant dining and take-out orders, ensuring accuracy and exceptional service throughout. Essential duties include greeting and seating guests promptly, answering menu inquiries, managing seating logistics, and supporting servers with beverage service. The role demands a high level of integrity, professionalism, and dedication to maintaining a safe, friendly, and hygienic environment for guests and fellow associates.

Hostesses work in a dynamic, fast-paced environment where multitasking is essential. Panda emphasizes inclusivity and equal opportunity in hiring and supports applicants from diverse backgrounds, including those with arrest or conviction records, in compliance with relevant local and state ordinances. The position requires the ability to stand for extended periods, communicate effectively in English, and lift up to 50 pounds while managing food and customer service duties. Panda offers competitive hourly wages ranging from $17.81 to $20.81, reflecting experience and location. Beyond wage, the company delivers excellent benefits such as flexible scheduling, medical, dental and vision insurance, 401K with company match, paid leave options, associate discounts, referral bonuses, and opportunities for career development and advancement. Candidates who are enthusiastic, customer-oriented, and eager to grow within a supportive company culture will find the Hostess role at Panda a rewarding and exciting career path.