Full Service Restaurant Host/Hostess

Glendale, CA, USA|Onsite

Job Overview

Compensation

Type:

Hourly

Rate:

Range $14.00 - $19.00

Benefits

flexible schedules

Great pay

Free meals while working at Panda

Medical insurance

Vision Insurance

Dental Insurance

Voluntary Short-Term Disability Insurance

cancer income protection insurance for full-time associates

health care flexible spending account

Dependent Care Flexible Spending Account

401K with company match

Vacation leave

sick leave

bereavement/funeral leave

Leave share program for eligible associates

Associate discounts for many brands

Referral bonus for eligible associates

opportunity to give back to community

Hands-on paid training

on-going career and leadership development

Opportunities for growth into management positions

Pre-Tax Dependent Care Flexible Spending Account

Job Description

Panda Restaurant Group is a renowned and family-owned American Chinese restaurant concept that has been thriving since its inception in 1983 in Glendale, California. As the largest family-owned Asian dining establishment in America, Panda has expanded to nearly 2,300 locations worldwide, including the original Panda Inn fine dining restaurants, the widely recognized Panda Express fast-casual concept, and Hibachi San, a Japanese grill concept. The company remains proudly operated by its founders, Andrew and Peggy Cherng, who have cultivated a workplace based on strong family values and commitment to delivering exceptional dining experiences.

Panda Restaurant Group's mission is to "deliver exce... Show More

Job Requirements

High school graduate
must be 18 years of age to carry alcoholic beverages
have a clean, neat appearance and good personal hygiene at all times
have a courteous, enthusiastic style of communication
ability to communicate with guests
ability to stand for long periods
ability to lift up to 50 lbs.
ability to work in a fast-paced work environment
effective verbal communication skills
ability to adapt to changing priorities and manage conflicts/difficult situations

Job Qualifications

High school graduate
restaurant experience a plus
ability to communicate effectively with guests
courteous and enthusiastic style of communication
thorough knowledge of menu and suggestive selling techniques
ability to manage multiple tasks efficiently
ability to work in a fast-paced and dynamic environment
basic math and cash handling skills

Job Duties

Greet and welcome guests promptly and warmly
provide menus and seat the party using good judgment to ensure tables are distributed evenly among service stations
guide the party to their tables, carrying drinks if needed, and seat guests courteously
answer immediate questions about the menu, beverages etc., and alert the servers of any special needs
be able to guide guests to create a balanced flavored meal and have thorough menu knowledge (taste profiling, ingredients, sauce)
suggestive selling and maximize sales opportunities
accommodate special seating needs such as extra chairs, booster seats and high chairs for children
answer telephone, take messages, take and confirm reservations, pre-plan seating for balanced stations and take "to go" orders
ensure 100% accuracy of the order and special requests/needs of the guests
assist kitchen staff in assembling "to go" orders, present the order to the guests, take and process payments
respond to any requests or complaints, seeking the help of the servers or manager as appropriate
assist servers in serving beverages, wine, cocktails
perform opening or closing routines as scheduled, including cleaning tasks in the front desk/lobby area
perform any cleaning tasks as required to assist the servers in maintaining clean and safe dining room
perform side jobs or miscellaneous administrative tasks as needed and assigned by General Manager or Assistant Manager

Job Location

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