Job Overview
Employment Type
Full-time
Part-time
Compensation
Hourly
Range $18.00 - $20.00
Work Schedule
Flexible
Benefits
Paid Time Off
Paid vacation
Medical insurance
Dental Insurance
Vision Insurance
Paid holidays
IHG team member benefits
Job Description
Indigo One, LLC is dedicated to providing exceptional service in the hospitality industry, focusing on creating seamless experiences for its guests. As a well-established hospitality company, Indigo One operates with high standards and a commitment to safety, efficiency, and superior customer service. The company is known for its attention to detail, guest satisfaction, and adherence to professional standards, making it a leading name in hotel and guest services.
The Valet Attendant role at Indigo One, LLC is a vital position aimed at ensuring the utmost safety and care of guest vehicles alongside delivering exemplary guest service. This role requires a professional who can handle both the operational and interpersonal demands of valet services. Attendants are responsible for the safe parking and retrieval of vehicles, maintaining accurate records using computerized systems, and facilitating smooth traffic flow in and out of the valet area. The role also demands accountability in managing guest keys and providing precise information about the parking inventory.
Beyond the physical handling of vehicles, the Valet Attendant serves as a front-line ambassador of the hotel, greeting guests warmly and assisting with various needs such as arranging transportation and providing directions or information about local attractions. They must maintain composure in high-pressure situations and work effectively outdoors in varying weather conditions. This role is not only about driving skills but also about communication, safety awareness, and a strong commitment to guest satisfaction.
The position generally requires the candidate to be at least 25 years of age, possess a valid driver’s license with a clean Motor Vehicle Record, and have at least one year of driving experience. High school education or equivalent is required, and previous experience in hotels or related fields is preferred. Indigo One, LLC requires attendants to uphold a polished personal appearance, wear the proper uniform, and adhere strictly to company standards and safety regulations.
This full- or part-time opportunity provides a vital stepping stone for individuals looking to build a career in hospitality, particularly in guest services and operations. The company offers a comprehensive benefits package after a 90-day introductory period, including paid time off, paid vacations, eligibility for medical, dental, and vision coverage, paid holidays, and special team member benefits tied to IHG affiliation.
Indigo One, LLC fosters a supportive work environment where employees are expected to maintain professional standards, exhibit excellent communication skills, and contribute to a collaborative atmosphere. Safety, efficiency, and superior service are the pillars of the role, reflecting the company’s mission to deliver exceptional experiences that exceed guest expectations.
The Valet Attendant role at Indigo One, LLC is a vital position aimed at ensuring the utmost safety and care of guest vehicles alongside delivering exemplary guest service. This role requires a professional who can handle both the operational and interpersonal demands of valet services. Attendants are responsible for the safe parking and retrieval of vehicles, maintaining accurate records using computerized systems, and facilitating smooth traffic flow in and out of the valet area. The role also demands accountability in managing guest keys and providing precise information about the parking inventory.
Beyond the physical handling of vehicles, the Valet Attendant serves as a front-line ambassador of the hotel, greeting guests warmly and assisting with various needs such as arranging transportation and providing directions or information about local attractions. They must maintain composure in high-pressure situations and work effectively outdoors in varying weather conditions. This role is not only about driving skills but also about communication, safety awareness, and a strong commitment to guest satisfaction.
The position generally requires the candidate to be at least 25 years of age, possess a valid driver’s license with a clean Motor Vehicle Record, and have at least one year of driving experience. High school education or equivalent is required, and previous experience in hotels or related fields is preferred. Indigo One, LLC requires attendants to uphold a polished personal appearance, wear the proper uniform, and adhere strictly to company standards and safety regulations.
This full- or part-time opportunity provides a vital stepping stone for individuals looking to build a career in hospitality, particularly in guest services and operations. The company offers a comprehensive benefits package after a 90-day introductory period, including paid time off, paid vacations, eligibility for medical, dental, and vision coverage, paid holidays, and special team member benefits tied to IHG affiliation.
Indigo One, LLC fosters a supportive work environment where employees are expected to maintain professional standards, exhibit excellent communication skills, and contribute to a collaborative atmosphere. Safety, efficiency, and superior service are the pillars of the role, reflecting the company’s mission to deliver exceptional experiences that exceed guest expectations.
Job Requirements
- Must be at least 25 years of age
- must have high school diploma or equivalent
- must have a valid driver’s license
- must have an acceptable motor vehicle driving record
- must have minimum one year driving experience
- must pass drug test upon hire
- must be able to convey information and ideas clearly
- must be able to evaluate and select among alternative courses of action quickly and accurately
- must work well in stressful, high-pressure situations
- must maintain composure and objectivity under pressure
- must be able to drive manual or automatic transmission vehicle
- ability and willingness to work outdoors in inclement weather including wind, rain, heat, cold
Job Qualifications
- High school diploma or equivalent
- minimum one year driving experience
- valid driver’s license for applicable state
- acceptable motor vehicle driving record
- ability to convey information and ideas clearly
- ability to evaluate and select among alternative courses of action quickly and accurately
- ability to work well in stressful, high-pressure situations
- ability to maintain composure and objectivity under pressure
- ability to drive manual or automatic transmission vehicles
- preferred experience in hotel or related field
Job Duties
- Approach all encounters with guests and employees in a friendly, service-oriented manner
- maintain regular attendance in compliance with scheduling requirements
- maintain high standards of personal appearance and grooming, including wearing proper uniform and name tag
- comply with company standards and regulations to ensure safe and efficient hotel operations
- greet guests pleasantly
- maintain the safety of every guest vehicle driven
- assist in the efficient delivery of guest vehicles
- assist in securing all guest keys
- help to direct and control traffic flow
- provide superior customer service
- assist in arranging for guest transportation
- assist guests needing wheelchair transportation
- provide accurate and timely documentation and reports of department activities and status
- assist in maintaining cleanliness of all work sites
- assist in all dispatch duties efficiently
- answer guest questions regarding hotel amenities
- assist guests with the valet retrieval process
- enter guest vehicle information and location in the computerized system
- place arrival tickets on correct numbered hooks
- monitor and document guest traffic flow in the valet lot
- assist in the speedy service of guests exiting valet
- maintain current listing of local and area attractions and events
- provide information, maps, and directions as required
- obey all traffic laws on and off property
- assist with maintaining neat and clean curbside
- assist with unloading and loading of luggage
- perform various front office tasks as needed
- assist with securing public spaces and guest corridors
- perform other duties as assigned
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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