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Job Overview
Employment Type
Full-time
Compensation
Hourly
Exact $18.00
Work Schedule
Flexible
Weekend Shifts
Benefits
career growth and advancement
Affordable benefits
Referral bonuses
Free and discounted room nights
Paid Time Off
Healthcare FSA
Financial perks
Employee assistance program
Discounts at various retailers
Job Description
Hyatt Regency New Orleans is a prestigious full-service hotel located in the vibrant heart of downtown New Orleans, just steps away from the iconic Superdome. Renowned for its exceptional hospitality and luxurious accommodations, the Hyatt Regency serves as a central hub for major conventions, corporate gatherings, celebrations, and leisure travelers seeking an authentic taste of the city's culture and warmth. The hotel is recognized for its commitment to delivering superior guest experiences through meticulous service, a polished atmosphere, and a dedicated team that embodies the spirit of hospitality. With numerous amenities and a prime location, it attracts a diverse clientele... Show More
Job Requirements
- Previous hotel experience required
- supervisory experience in a mid-size full-service hotel preferred
- strong leadership and communication skills
- ability to thrive in a fast-paced, high-volume environment
- passion for hospitality
- flexible availability including weekends and holidays
Job Qualifications
- Previous hotel experience required
- supervisory experience in a mid-size full-service hotel preferred
- strong leadership and communication skills with a focus on team development
- ability to thrive in a fast-paced, high-volume environment
- a passion for hospitality and creating memorable guest experiences
- flexible availability as needed, including weekends and holidays
Job Duties
- Supervise front desk operations to ensure smooth check-ins, check-outs, and guest service delivery
- lead and support team members through coaching, training, and daily guidance
- resolve guest concerns promptly and professionally, ensuring satisfaction and loyalty
- monitor room assignments, special requests, and VIP accommodations for accuracy
- maintain compliance with cash handling, billing, and operational procedures
- collaborate with housekeeping, engineering, and other departments for seamless guest experiences
- uphold the polished, guest-focused atmosphere that defines the Hyatt Regency New Orleans
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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