FT Host PM - The George

Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Exact $23.28
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Work Schedule

Standard Hours
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Benefits

employee travel program
parking/commuting discounts
Paid meal breaks
Medical insurance
Dental Insurance
Vision Insurance
Learning programs

Job Description

The Fairmont Olympic Hotel, nestled in the vibrant heart of downtown Seattle, stands as a historic landmark recognized for its iconic architecture and luxurious hospitality. Established decades ago, this grand hotel blends timeless elegance with modern amenities, offering guests an unparalleled experience in one of the city’s most coveted locations. Known for its exceptional service standards and commitment to excellence, the Fairmont Olympic Hotel caters to travelers and locals alike, providing exquisite accommodations, fine dining options, and a warm welcoming atmosphere. The hotel prides itself on maintaining its heritage while continually evolving to meet the needs of today’s discerning guests, making it a premier destination for both business and leisure visitors. Working at the Fairmont Olympic Hotel means being part of a team that values integrity, innovation, and inclusivity, emphasizing a culture where employees can thrive, grow and feel valued.

As a Full Time PM Host at George Restaurant within the Fairmont Olympic Hotel, you step into a pivotal role that sets the tone for guests' dining experiences. Situated in an elegant and upscale environment, George Restaurant is celebrated for its exceptional cuisine and outstanding customer service. The PM Host acts as the ambassador of the restaurant’s hospitality, greeting guests first with warmth and professionalism. This role involves managing reservations, seating guests, and coordinating with the restaurant team to ensure smooth operation throughout busy evening hours. With a starting wage of $23.28 per hour, the position offers an excellent opportunity for individuals passionate about hospitality and who enjoy delivering personalized service in a lively atmosphere. Benefits include an employee travel program, parking and commuting discounts, paid meal breaks with complimentary meals, and comprehensive medical, dental, and vision insurance options for employees and their families. Additionally, the hotel invests in learning programs through its academies, offers career growth opportunities locally and globally, and fosters a fun yet elegant working environment.

The role of PM Host demands exceptional communication skills, attention to detail, and the ability to remain composed under pressure. The host must efficiently manage the reservation system, handle guest inquiries and preferences, and work collaboratively with the waitstaff and kitchen teams. This ensures guests receive attentive service, a comfortable dining environment, and a memorable experience that reflects the high standards of the Fairmont Olympic Hotel. The position also involves assisting with private dining events and adhering strictly to health and safety regulations, underscoring the hotel’s commitment to guest welfare and operational excellence. If you thrive in dynamic settings and are driven by a genuine desire to contribute to guest satisfaction, this opportunity at the historic Fairmont Olympic Hotel presents a rewarding career path in the hospitality industry.

Job Requirements

  • Must hold valid authorization to work in the USA
  • Food Handlers Card and MAST permit required
  • Ability to focus attention on guest needs, remaining calm and courteous at all times
  • Strong interpersonal and problem solving abilities
  • Ability to work well under pressure in a fast paced environment
  • Ability to work cohesively and collaboratively as part of a team

Job Qualifications

  • Ability to focus attention on guest needs, remaining calm and courteous at all times
  • Strong interpersonal and problem solving abilities
  • Ability to work well under pressure in a fast paced environment
  • Ability to work cohesively and collaboratively as part of a team
  • Must hold valid authorization to work in the USA
  • Food Handlers Card and MAST permit required

Job Duties

  • Greet guests with a warm and friendly demeanor, providing a positive first impression of the restaurant
  • Manage the reservation system, taking guest bookings and accurately recording details
  • Seat guests promptly and appropriately, considering special requests and preferences
  • Communicate with guests regarding wait times, menu information, and restaurant promotions
  • Maintain a clean and organized host/hostess station, ensuring menus and promotional materials are up to date
  • Collaborate with the waitstaff and kitchen team to ensure smooth seating and efficient table turnover
  • Monitor and manage the dining room flow, ensuring all guests receive attentive service

Job Criteria

Experience

Mid Level (3-7 years)


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