FT GREETER - MAIE DAY

Job Overview

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Employment Type

Full-time
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Work Schedule

Standard Hours
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Benefits

Health Insurance
Paid Time Off
Employee Discounts
retirement plans
Career development opportunities
flexible scheduling
training programs

Job Description

Hyatt is a globally recognized hospitality company that prides itself on providing exceptional guest experiences through its dedicated and attentive associates. With a commitment to excellence in service, Hyatt ensures that every guest interaction is meaningful and memorable. The company operates a vast portfolio of full-service hotels, resorts, and luxury properties worldwide, catering to both business and leisure travelers. Hyatt’s reputation for quality and hospitality is built upon the foundation of its caring associates who embody the company’s core values of respect, integrity, and collaboration. Hyatt's dynamic and inclusive work environment fosters growth and development, making it an employer of choice in the hospitality industry.

The role of Greeter at Hyatt is a vital position that shapes the first impression guests receive upon entering a restaurant within the hotel property. Greeters are the welcoming face of the restaurant, responsible for offering a warm and professional greeting to all guests. They play a crucial role in managing the guest flow, accommodating table requests, and providing insightful menu recommendations to enhance the dining experience. This position requires an individual with excellent interpersonal skills and a genuine passion for customer service, as the Greeter often serves as the final point of contact, ensuring overall guest satisfaction. Candidates with previous experience as restaurant hosts or hostesses will find that their skills transfer seamlessly to this role, allowing them to excel in maintaining the flow and atmosphere of the restaurant. This is an exceptional opportunity for someone looking to leverage their hospitality experience and begin or advance their career within Hyatt. The Greeter position offers the chance to work in a vibrant environment where engaging with guests and contributing to their memorable dining experience is highly valued. Employment with Hyatt in this role is typically part-time or full-time, with competitive compensation and opportunities for career advancement within the hospitality sector. By joining Hyatt as a Greeter, you become part of a reputable brand known for its commitment to outstanding service and employee satisfaction.

Job Requirements

  • high school diploma or equivalent
  • previous restaurant hosting or customer service experience preferred
  • excellent communication skills
  • ability to stand for extended periods
  • friendly and approachable demeanor
  • availability to work flexible hours including evenings and weekends

Job Qualifications

  • a true desire to satisfy the needs of others in a fast paced environment
  • refined verbal communication skills
  • previous experience as a restaurant host or hostess preferred
  • ability to remain calm and professional under pressure
  • strong interpersonal and customer service skills
  • basic knowledge of restaurant operations

Job Duties

  • greet guests warmly and professionally upon arrival
  • provide table accommodations and manage guest flow
  • offer menu recommendations and answer general questions
  • ensure guests are comfortable and attend to any special requests
  • maintain cleanliness and organization of the entrance and waiting area
  • assist in managing reservations and waitlists
  • act as a liaison between guests and restaurant staff to enhance guest experience

Job Criteria

Experience

Entry Level (1-2 years)


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