FT Frozen Food Dairy Associate

Food Lion is a prominent supermarket chain that has been offering an easy, fresh, and affordable shopping experience to communities since 1957. With over 82,000 associates, Food Lion serves more than 10 million customers each week across 10 Southeastern and Mid-Atlantic states in the United States. The company prides itself on its commitment to quality service, community involvement, and maintaining high standards in its retail operations. Food Lion's stores are designed to provide not only convenient access to a wide range of fresh and grocery products but also a positive shopping atmosphere through excellent customer service and well-maintained store environments.

This particular role is focused within the Perishable Department of the Food Lion store located at 1051B Village Hwy, Rustburg, VA. The position entails delivering quality customer service while adhering strictly to company policies and safety standards. The employee will be responsible for maintaining the quality and presentation of perishable goods such as meat, lunchmeat, frozen foods, dairy products, and ice cream. They will play a crucial role in minimizing product shrinkage by properly utilizing Food Lion's standard practice manuals and inventory systems. Responsibilities also include processing, wrapping, labeling, and stocking meat products, as well as ensuring that all perishable items are rotated and stored correctly.

This position demands a high level of customer interaction, emphasizing fast, friendly, and accurate service to enhance the shopping experience for Food Lion customers. The associate must also collaborate effectively with other team members and uphold a clean and safe working environment by following Food Safety and Workplace Safety guidelines. Duties extend to receiving deliveries, utilizing company tools like the average cost inventory system (ACIS) and ordering systems (CAO), and maintaining proper product levels across the department. The role also requires physical tasks such as bending, lifting, pushing, and pulling products and equipment, making physical fitness and the ability to meet these demands essential.

Training for this role includes completing computer-based training modules and other company-provided training resources to ensure familiarity with Food Lion policies and procedures. The role involves wearing the Food Lion uniform while on duty and maintaining a neat and clean appearance consistent with the company dress code. Maintaining compliance with federal, state, and local regulations is also an essential aspect of the position. Food Lion promotes an inclusive workplace environment and offers equal employment opportunities to all associates and applicants, reflecting its commitment to diversity and ethical business practices.