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FT Deli Bakery Sales Manager (H)

Job Overview

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Benefits

Health Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training and development programs
performance bonuses
flexible scheduling

Job Description

Food Lion is a well-established American grocery store chain that has been providing an easy, fresh, and affordable shopping experience since 1957. Operating primarily across 10 Southeastern and Mid-Atlantic states, Food Lion boasts a workforce of approximately 82,000 associates who serve over 10 million customers weekly. The company is known for its commitment to community engagement and delivering quality products at competitive prices. Food Lion focuses on creating a welcoming and customer-focused environment, which has helped the brand maintain a loyal customer base and steady growth over the decades.

This opportunity is for the position of a Deli Bakery HMS Department Manager or Supervisor, based in the High Point, North Carolina location. The role is crucial in supporting store operations to meet the company’s financial and sales goals while promoting a strong culture aligned with Food Lion’s brand strategy. As part of the retail operations, the manager or supervisor of the Deli Bakery HMS Department will oversee and guide the associates to ensure each customer receives fast, easy, flexible, and friendly service. This position involves supervising everyday duties, managing labor productivity, maintaining food safety and sanitation standards, and effectively using company systems for ordering, scheduling, and financial reporting.

In addition to operational oversight, the role demands leadership capabilities that foster motivation and teamwork among associates, making sure the department appearance, product variety, and quality are consistently high. Candidates will need to handle inventory shrinkage, address safety concerns promptly, comply fully with regulatory requirements, and ensure that marketing and promotional materials are used properly to boost sales. There is an emphasis on maintaining excellent personal presentation and modeling the company’s customer service standards to create a positive shopping experience. This position also requires compliance with all company policies and active participation in ongoing training initiatives.

Physical demands related to the position include the ability to push or pull heavy weights using pallet jacks, lift products of various weights frequently and occasionally, and stand for the duration of shifts that involve frequent movement. The role requires individuals able to withstand exposure to varying temperatures and to operate technical and communication tools integral to managing department functions effectively.

Food Lion is dedicated to offering equal employment opportunities, embracing diversity, and complying with laws prohibiting discrimination based on race, color, religion, sex, national origin, and other protected characteristics. If you are motivated by a fast-paced retail environment, committed to leadership excellence, and eager to provide outstanding customer service within a recognized grocery brand, this role offers a fulfilling career path. The employment type is full-time and the salary is competitive within the retail sector for supervisory roles. This is your chance to join a respected organization that values teamwork, integrity, and quality in serving its communities.

Job Requirements

  • Must have a high school diploma or equivalent
  • Must be able to lead and manage a team
  • Preferred strong knowledge of store operations and merchandising
  • Effective communication and customer service skills
  • Ability and willingness to learn various job tasks
  • Problem-solving ability using technical information
  • Must meet minimum age requirements
  • Must attain and maintain Food Safety Manager certification
  • Must be able to complete computer-based training
  • Must meet physical demands of the position including lifting and standing
  • Must comply with company dress and personal appearance standards
  • Must follow all safety and regulatory guidelines

Job Qualifications

  • High school graduate or equivalent preferred
  • Ability to lead and manage a team
  • Strong understanding of store operations and merchandising techniques preferred
  • Effective communication skills
  • Customer service and selling skills
  • Willingness to learn multiple tasks and technical job requirements
  • Ability to use technical information to solve problems
  • Must meet minimum age requirements
  • Certified Food Safety Manager accreditation or ability to achieve within 90 days

Job Duties

  • Manage the Deli Bakery HMS Department during the absence of the Deli Manager including supervising associates
  • Daily management of labor and coaching associates to meet productivity standards
  • Provide leadership and motivation reflecting brand strategy and culture
  • Support achievement of budgeted financial and operating results
  • Maintain enthusiastic customer service for a positive shopping experience
  • Role model outstanding customer service and use product knowledge to meet customer expectations
  • Control expenses through proper ordering and equipment care

Job Criteria

Experience

No experience required


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