FT Deli Bakery Sales Manager (H)

Winston-Salem, NC, USA|Onsite

Job Overview

Employment Type

Full-time

Work Schedule

Standard Hours

Benefits

Health Insurance

Dental Insurance

Paid Time Off

employee discount

Retirement Plan

Training and Development

Employee assistance program

Job Description

Food Lion is a well-established grocery store chain that has been providing an easy, fresh, and affordable shopping experience to various communities since its founding in 1957. With a workforce of over 82,000 associates, Food Lion serves more than 10 million customers weekly across 10 Southeastern and Mid-Atlantic states in the USA. The company is known for its dedication to customer satisfaction, community involvement, and maintaining high standards in retail operations. It is committed to fostering a supportive workplace culture that encourages professional growth and excellent customer service. Food Lion values diversity and inclusivity, ensuring equal employment opportunities without regard to race, color, religion, sex, national origin, age, disability, sexual orientation, veteran status, gender identity or expression, or any other protected characteristic by law. This positioning makes Food Lion a significant employer in the retail grocery industry and an appealing destination for job seekers passionate about retail, food service, and community engagement.

The role offered is a leadership position based in Winston Salem, North Carolina at Store 00348 Deli, specifically managing the Deli Bakery HMS Department. The position involves supporting the management and operational duties of the store to help achieve financial and sales goals. This role is crucial in building positive relationships with associates and customers alike, promoting a strong organizational culture aligned with Food Lion's strategic values. The individual will be responsible for daily labor management, coaching associates, and ensuring store operations run smoothly and efficiently. Emphasizing exceptional customer service, the role requires the candidate to be a role model in providing enthusiastic, friendly, and knowledgeable assistance to customers, thereby enhancing their overall shopping experience. The position also entails maintaining compliance with safety and sanitation standards, managing scheduling, ordering, inventory controls, and effectively utilizing company tools such as financial reports and business information systems. The ideal candidate must be a certified food safety manager or be willing to complete the required certification within 90 days of employment. Understanding and applying merchandising techniques and operational best practices are essential for success in this role. Physical requirements include the ability to perform tasks such as lifting, pushing, bending, and standing for extended periods, reflecting the active nature of the position. Ultimately, this is a pivotal role that combines operational management with team leadership in a fast-paced retail environment, offering an excellent opportunity for those motivated to grow their career in retail management within a reputable company like Food Lion.

Job Requirements

High school diploma or equivalent
Previous retail management or supervisory experience preferred
Certification as a Certified Food Safety Manager or willingness to obtain within 90 days
Ability to perform physical tasks including lifting, pushing, bending, and standing for extended periods
Ability to use computers and communication systems required to perform job functions
Must meet minimum age requirements for specific job functions
Ability to follow safety and sanitation guidelines
Ability to work in varying temperatures
Ability to maintain compliance with local, state, and federal regulations

Job Qualifications

A high school graduate or equivalent preferred
Ability to lead and manage a team
Strong understanding of store operations and merchandising techniques preferred
Effective communication, customer service, and selling skills
Ability and willingness to learn multiple tasks and technical requirements of the job
Ability to use technical information to solve problems
Must meet minimum age requirements to perform specific job function
Must be accredited by the National Registry of Food Safety Professionals or similar accrediting organization as a Certified Food Safety Manager or will be required to attend company provided training and have the ability to achieve accreditation within the first 90 days of employment
Accreditation must be maintained while employed in a position requiring accreditation

Job Duties

Manage the Deli Bakery HMS Department in the absence of the Deli Manager, including supervising the performance of all duties and responsibilities of Deli Bakery HMS Associates
Daily management of labor and the coaching of associates to achieve productivity expectation
Provide leadership and motivation within the store to promote a culture reflective of our Brand Strategy and Culture
Support the achievement of budgeted financial and operating results
Smile and maintain an atmosphere of enthusiastic customer awareness with primary emphasis on fast, easy, flexible and friendly customer service all while creating a positive shopping experience for customers
Role model outstanding, friendly customer service and use skills and knowledge of department products to offer solutions that meet or exceed customers' expectations
Control store's expenses through proper ordering, care for supplies and equipment
Understand and use company tools such as financial reports, ACIS, scheduling, productivity, ordering (CAO), and business information systems
Perform duties that ensure department appearance, quality, variety, workplace safety, food safety and department sanitation are consistently maintained
Ensure Deli Bakery HMS schedules are written to provide extraordinary customer service at all times
Ensure that ordering, receiving, preparation, conditioning and displaying of merchandise is done in accordance with policies and guidelines
Observe and correct all unsafe conditions that could cause associate or customer accidents
Ensure compliance with local, state and federal regulations
Record and report all associate and customer accidents in accordance with established Food Lion procedures
Monitor shrink ensuring that inventory is accounted for
provide coaching for associates to recognize and prevent losses
Ensure that all advertising and sales promotion materials applicable to the Deli Bakery HMS are properly utilized
Adhere to all company guidelines, policies and standard practices
Maintain security standards
Maintain a neat, well-groomed personal appearance at all times
comply with company dress code and personal appearance guidelines
Successfully complete Computer Based Training (CBT), Training Packet and Training Aid courses
Must be able to meet the physical requirements of the position, with or without reasonable accommodation
All other duties as assigned