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Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
employee discount
Retirement Plan
Training and Development
Employee assistance program
Job Description
Food Lion is a well-established grocery store chain that has been providing an easy, fresh, and affordable shopping experience to various communities since its founding in 1957. With a workforce of over 82,000 associates, Food Lion serves more than 10 million customers weekly across 10 Southeastern and Mid-Atlantic states in the USA. The company is known for its dedication to customer satisfaction, community involvement, and maintaining high standards in retail operations. It is committed to fostering a supportive workplace culture that encourages professional growth and excellent customer service. Food Lion values diversity and inclusivity, ensuring equal employment opportunities without regard... Show More
Job Requirements
- High school diploma or equivalent
- Previous retail management or supervisory experience preferred
- Certification as a Certified Food Safety Manager or willingness to obtain within 90 days
- Ability to perform physical tasks including lifting, pushing, bending, and standing for extended periods
- Ability to use computers and communication systems required to perform job functions
- Must meet minimum age requirements for specific job functions
- Ability to follow safety and sanitation guidelines
- Ability to work in varying temperatures
- Ability to maintain compliance with local, state, and federal regulations
Job Qualifications
- A high school graduate or equivalent preferred
- Ability to lead and manage a team
- Strong understanding of store operations and merchandising techniques preferred
- Effective communication, customer service, and selling skills
- Ability and willingness to learn multiple tasks and technical requirements of the job
- Ability to use technical information to solve problems
- Must meet minimum age requirements to perform specific job function
- Must be accredited by the National Registry of Food Safety Professionals or similar accrediting organization as a Certified Food Safety Manager or will be required to attend company provided training and have the ability to achieve accreditation within the first 90 days of employment
- Accreditation must be maintained while employed in a position requiring accreditation
Job Duties
- Manage the Deli Bakery HMS Department in the absence of the Deli Manager, including supervising the performance of all duties and responsibilities of Deli Bakery HMS Associates
- Daily management of labor and the coaching of associates to achieve productivity expectation
- Provide leadership and motivation within the store to promote a culture reflective of our Brand Strategy and Culture
- Support the achievement of budgeted financial and operating results
- Smile and maintain an atmosphere of enthusiastic customer awareness with primary emphasis on fast, easy, flexible and friendly customer service all while creating a positive shopping experience for customers
- Role model outstanding, friendly customer service and use skills and knowledge of department products to offer solutions that meet or exceed customers' expectations
- Control store's expenses through proper ordering, care for supplies and equipment
- Understand and use company tools such as financial reports, ACIS, scheduling, productivity, ordering (CAO), and business information systems
- Perform duties that ensure department appearance, quality, variety, workplace safety, food safety and department sanitation are consistently maintained
- Ensure Deli Bakery HMS schedules are written to provide extraordinary customer service at all times
- Ensure that ordering, receiving, preparation, conditioning and displaying of merchandise is done in accordance with policies and guidelines
- Observe and correct all unsafe conditions that could cause associate or customer accidents
- Ensure compliance with local, state and federal regulations
- Record and report all associate and customer accidents in accordance with established Food Lion procedures
- Monitor shrink ensuring that inventory is accounted for
- provide coaching for associates to recognize and prevent losses
- Ensure that all advertising and sales promotion materials applicable to the Deli Bakery HMS are properly utilized
- Adhere to all company guidelines, policies and standard practices
- Maintain security standards
- Maintain a neat, well-groomed personal appearance at all times
- comply with company dress code and personal appearance guidelines
- Successfully complete Computer Based Training (CBT), Training Packet and Training Aid courses
- Must be able to meet the physical requirements of the position, with or without reasonable accommodation
- All other duties as assigned
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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