FT Cake Decorator

Food Lion is a well-established retail grocery chain that has been serving communities since 1957, providing customers with an easy, fresh, and affordable shopping experience. With a workforce of over 82,000 associates and serving more than 10 million customers weekly across 10 Southeastern and Mid-Atlantic states, Food Lion is a significant player in the retail grocery industry. The company is committed to quality customer service, innovation, and offering value to its customers through a broad selection of groceries and fresh products. The location in Greensboro, North Carolina, on 101 NC Highway 150 W, represents one of many stores embodying the Food Lion commitment to excellence and community service.

This Retail Operations role is within the Deli Bakery Department at Food Lion, focusing on delivering outstanding customer service while adhering to company standards and procedures. The position involves maintaining high standards of quality, safety, and sanitation in food handling and preparation as outlined in the standard practice manual. The role requires a proactive and enthusiastic approach to customer interaction, ensuring that each shopper's experience is positive, fast, friendly, and accurate. As part of the responsibilities, the associate will manage ingredient use, production standards, product ordering, and compliance with company policies regarding merchandise preparation, conditioning, and display. They are also expected to follow Food Safety and Workplace Safety guidelines to prevent accidents and maintain a safe environment for both associates and customers.

Additionally, this role demands a good understanding of the technical aspects related to the department, including labeling, inventory systems like ACIS, and ordering systems such as CAO. The associate will complete computer-based training courses and stay updated on all operational protocols. Physical demands include the ability to lift and move products, perform repetitive tasks, and endure temperature variations consistent with the food preparation environment. Those in this position must also represent the Food Lion brand professionally by adhering to the dress code and uniform standards.

In summary, this job is ideal for individuals who enjoy working in a fast-paced retail food environment, thrive in customer service roles, and are committed to maintaining high food safety and quality standards. Food Lion provides equal employment opportunities and supports a diverse and inclusive workplace culture where every associate can contribute and grow.