
Job Overview
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
employee discount
Career development opportunities
Equal employment opportunity
Job Description
Food Lion is a well-established grocery store chain that has been serving fresh and affordable shopping experiences to communities since 1957. With a strong presence across 10 Southeastern and Mid-Atlantic states, Food Lion employs over 82,000 associates who serve more than 10 million customers weekly. The company is renowned for its commitment to high quality products, customer satisfaction, and operational excellence. Food Lion stores feature a wide range of departments, including deli bakery, where fresh, high-quality foods are prepared and offered to customers. Food Lion is deeply rooted in the communities it serves, focusing on providing value and convenience through its extensive network of stores. The culture at Food Lion emphasizes respect, teamwork, and continuous improvement, aiming to enhance both the customer and associate experience.
This particular role is for the Deli Bakery Department at the Food Lion store located in Richmond, Virginia. The position focuses on delivering exceptional customer service while maintaining department standards according to the company’s standard practice manual. The deli bakery associate is responsible for maximizing sales through excellent customer interaction, ensuring product quality and presentation, and minimizing product waste through careful management practices. This role involves preparing deli and bakery products according to set production standards, using ingredients properly, and coordinating colors and appearance for visual appeal. The associate must uphold safety and sanitation standards, complying with local, state, and federal regulations as well as company policies.
The Deli Bakery associate plays a vital role in creating a positive shopping environment by providing fast, friendly, and accurate service. Duties include maintaining clean and safe working conditions, proper food handling, and following technical manuals for product processing. Associates also assist in ordering, receiving, and displaying merchandise appropriately while adhering to company guidelines. A successful candidate will demonstrate excellent interpersonal skills, an eagerness to learn, and the ability to work well with others. Physical requirements include standing for extended periods, lifting weights up to 50 pounds, and performing repetitive motions. Food Lion offers career growth opportunities and values associates who contribute to its mission of delivering quality food products and outstanding customer experiences.
This particular role is for the Deli Bakery Department at the Food Lion store located in Richmond, Virginia. The position focuses on delivering exceptional customer service while maintaining department standards according to the company’s standard practice manual. The deli bakery associate is responsible for maximizing sales through excellent customer interaction, ensuring product quality and presentation, and minimizing product waste through careful management practices. This role involves preparing deli and bakery products according to set production standards, using ingredients properly, and coordinating colors and appearance for visual appeal. The associate must uphold safety and sanitation standards, complying with local, state, and federal regulations as well as company policies.
The Deli Bakery associate plays a vital role in creating a positive shopping environment by providing fast, friendly, and accurate service. Duties include maintaining clean and safe working conditions, proper food handling, and following technical manuals for product processing. Associates also assist in ordering, receiving, and displaying merchandise appropriately while adhering to company guidelines. A successful candidate will demonstrate excellent interpersonal skills, an eagerness to learn, and the ability to work well with others. Physical requirements include standing for extended periods, lifting weights up to 50 pounds, and performing repetitive motions. Food Lion offers career growth opportunities and values associates who contribute to its mission of delivering quality food products and outstanding customer experiences.
Job Requirements
- ability to use computers and other communication systems required to perform job functions
- perform repetitive hand and arm motions
- bend and lift products weighing up to 15 lbs continuously, 25 lbs frequently, and 50 lbs on occasion
- pull or push up to 75 lbs on occasion
- stand 100% of the time, frequently walking short distances
- be able to handle a variety of substances associated with cleaning and packaging materials
- frequent reaching and grasping at waist level
- occasionally above shoulder or below waist level
- meet established volume activity standards for the position
- tolerate working in extreme hot/cold temperatures for up to 20 minutes at a time
Job Qualifications
- high school graduate or equivalent preferred
- excellent interpersonal, organizational, communication and customer service skills
- ability and willingness to learn multiple tasks and technical requirements of the job
- ability to use technical information to solve problems
- must meet minimum age requirements to perform specific job functions
- must be able to meet the physical requirements of the position, with or without reasonable accommodations
Job Duties
- maintain an atmosphere of enthusiastic customer awareness with primary emphasis on fast, friendly, and accurate customer service to create a positive shopping experience
- courteous and helpful to other associates
- understand the use of ingredients, mixes, and icings and coordinates colors
- understand production standards for processing of all product
- follow all technical manuals for processing of product, label placement, etc.
- ensure proper sanitation of department, equipment and proper food handling/preparation
- ensure that ordering, receiving, preparation, conditioning and displaying of merchandise is done in accordance with policies and guidelines
- maintain a complete understanding of and adherence to company guidelines, policies and standard practice
- understand and follow Food Safety and Workplace Safety guidelines and procedures
- observe and correct all unsafe conditions that could cause associate or customer accidents
- report all associate and customer accidents in accordance with established Food Lion procedures to the Manager on Duty
- ensure compliance with local, state and federal regulations
- wear the Food Lion uniform with apron, complete with name badge, when on duty, has a neat and clean appearance while adhering to the Food Lion dress code
- understand and use company tools such as average cost inventory system (ACIS) and ordering (CAO)
- successfully complete Computer Based Training (CBT), Training Packet and Training Aid courses
- perform all other duties as assigned
Job Criteria
Experience
No experience required
Job Location
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