
Job Overview
Benefits
Health Insurance
Dental Insurance
Paid Time Off
401(k) retirement plan
employee discount
flexible scheduling
Training and Development
Job Description
Food Lion is a well-established grocery store chain that has been serving communities since 1957. With a dedicated workforce of 82,000 associates, Food Lion operates across 10 Southeastern and Mid-Atlantic states, catering to over 10 million customers every week. The store located at 1738 Bingham Drive, Fayetteville, NC, is a part of this expansive network that focuses on delivering fresh, affordable, and convenient shopping experiences. Food Lion has built a reputation on customer satisfaction, quality, and community involvement over the decades. The retail environment here is dynamic, with a strong emphasis on teamwork, customer service excellence, and operational efficiency.
The Deli Bakery Department Associate role at Food Lion is a vital position responsible for providing exceptional customer service and maintaining the department's standards according to the company's policies. This role requires a hands-on approach to ensuring product quality and safety by adhering to standard practices, including proper food handling, sanitation, and merchandising. The associate is expected to maintain a welcoming atmosphere and contribute to sales growth by delivering a fast, friendly, and accurate shopping experience.
Responsibilities include understanding ingredient use, production standards, and coordination of visual merchandising such as color and presentation. Associates must also follow strict guidelines related to safety, sanitation, and Food Lion’s operational procedures to avoid shrink and operational inefficiencies. The position emphasizes teamwork, requiring associates to be courteous and helpful to colleagues while ensuring compliance with local, state, and federal regulations. The role demands a commitment to food safety protocols and workplace safety measures to protect both employees and customers. Food Lion supports continuous learning with training resources, including computer-based training and manuals, helping associates develop their skills and knowledge.
Working in this role requires physical activity such as lifting, bending, and standing for extended periods, along with tolerance for working in variable temperatures. Food Lion is committed to equal opportunity employment, welcoming applicants without discrimination based on race, gender, age, disability, or other protected characteristics.
Overall, the Deli Bakery Department Associate position at Food Lion offers a comprehensive introduction to retail operations in a supportive environment. It provides employees with valuable customer service, food safety, and merchandising experience, all within a company that values its associates and strives for operational excellence. This role is ideal for individuals who want to work in a fast-paced, customer-focused grocery store setting and are committed to upholding Food Lion’s standards and values throughout their daily tasks.
The Deli Bakery Department Associate role at Food Lion is a vital position responsible for providing exceptional customer service and maintaining the department's standards according to the company's policies. This role requires a hands-on approach to ensuring product quality and safety by adhering to standard practices, including proper food handling, sanitation, and merchandising. The associate is expected to maintain a welcoming atmosphere and contribute to sales growth by delivering a fast, friendly, and accurate shopping experience.
Responsibilities include understanding ingredient use, production standards, and coordination of visual merchandising such as color and presentation. Associates must also follow strict guidelines related to safety, sanitation, and Food Lion’s operational procedures to avoid shrink and operational inefficiencies. The position emphasizes teamwork, requiring associates to be courteous and helpful to colleagues while ensuring compliance with local, state, and federal regulations. The role demands a commitment to food safety protocols and workplace safety measures to protect both employees and customers. Food Lion supports continuous learning with training resources, including computer-based training and manuals, helping associates develop their skills and knowledge.
Working in this role requires physical activity such as lifting, bending, and standing for extended periods, along with tolerance for working in variable temperatures. Food Lion is committed to equal opportunity employment, welcoming applicants without discrimination based on race, gender, age, disability, or other protected characteristics.
Overall, the Deli Bakery Department Associate position at Food Lion offers a comprehensive introduction to retail operations in a supportive environment. It provides employees with valuable customer service, food safety, and merchandising experience, all within a company that values its associates and strives for operational excellence. This role is ideal for individuals who want to work in a fast-paced, customer-focused grocery store setting and are committed to upholding Food Lion’s standards and values throughout their daily tasks.
Job Requirements
- Ability to use computers and other communication systems required to perform job functions
- Perform repetitive hand and arm motions
- Bend and lift products weighing up to 15 lbs continuously, 25 lbs frequently, and 50 lbs on occasion
- Pull or push up to 75 lbs on occasion
- Stand 100% of the time, frequently walking short distances
- Be able to handle a variety of substances associated with cleaning and packaging materials
- Frequent reaching and grasping at waist level
- occasionally above shoulder or below waist level
- Meet established volume activity standards for the position
- Tolerate working in extreme hot/cold temperatures for up to 20 minutes at a time
Job Qualifications
- High school graduate or equivalent preferred
- Excellent interpersonal, organizational, communication and customer service skills
- Ability and willingness to learn multiple tasks and technical requirements of the job
- Ability to use technical information to solve problems
- Must meet minimum age requirements to perform specific job functions
- Must be able to meet the physical requirements of the position, with or without reasonable accommodations
Job Duties
- Maintain an atmosphere of enthusiastic customer awareness with primary emphasis on fast, friendly, and accurate customer service
- Courteous and helpful to other associates
- Understand the use of ingredients, mixes, and icings and coordinate colors
- Understand production standards for processing of all product
- Follow all technical manuals for processing of product, label placement, etc.
- Ensure proper sanitation of department, equipment and proper food handling/preparation
- Ensure that ordering, receiving, preparation, conditioning and displaying of merchandise is done in accordance with policies and guidelines
- Maintain a complete understanding of and adherence to company guidelines, policies and standard practice
- Understand and follow Food Safety and Workplace Safety guidelines and procedures
- Observe and correct all unsafe conditions that could cause associate or customer accidents
- Report all associate and customer accidents in accordance with established Food Lion procedures to the Manager on Duty
- Ensure compliance with local, state and federal regulations
- Wear the Food Lion uniform with apron, complete with name badge, when on duty, has a neat and clean appearance while adhering to the Food Lion dress code
- Understand and use company tools such as average cost inventory system (ACIS) and ordering (CAO)
- Successfully complete Computer Based Training (CBT), Training Packet and Training Aid courses
- Perform all other duties as assigned
Job Criteria
Experience
No experience required
Job Location
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