
Job Overview
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
employee discount
Training and Development
flexible schedule
Job Description
Food Lion is a prominent grocery store chain that has been serving communities since 1957, offering an easy, fresh, and affordable shopping experience. With over 82,000 associates, Food Lion serves more than 10 million customers every week across 10 Southeastern and Mid-Atlantic states of the United States. The company is known for its strong commitment to quality, customer service, and value. As a part of a well-established retail grocery store network, Food Lion focuses on providing a wide range of products and services that cater to the everyday needs of families and individuals alike. Its presence is notable across North Carolina, where operations include numerous retail locations such as the store at 110 E Fairfield Dr, High Point, NC, where this role is based.
This specific role is within the Deli Bakery Department at Food Lion's Store 01290 Deli. The primary purpose of this position is to provide quality customer service by maintaining high department standards as outlined in the company’s standard practice manual. The role is focused on maximizing sales generated from the Deli Bakery Department by delivering excellent customer service while also minimizing product shrinkage through meticulous adherence to standard practices. The role requires the ability to engage with customers warmly and efficiently, ensuring a positive and seamless shopping experience.
The ideal candidate will play a significant role in the daily operations of the deli bakery, ensuring cleanliness, food safety, and proper handling of products. Responsibilities include understanding production standards, processing products correctly, and managing inventory systems. The position also requires adherence to local, state, and federal regulations related to food safety and workplace safety, emphasizing a responsible and compliant work environment. This role is essential to upholding the brand reputation and customer trust that Food Lion has built over decades. From ordering inventory to merchandising, and from sanitation to customer service, this role is integral to supporting the smooth operation of the Deli Bakery Department.
Candidates can expect to work in a dynamic retail setting that values teamwork, attention to detail, and excellent communication skills. The position offers a comprehensive training program including computer-based training, ensuring that associates are well-prepared to meet the technical and operational demands of the job. Prospective employees should be physically capable of performing various tasks that include lifting, standing for long periods, and handling cleaning materials. Food Lion fosters an inclusive work environment and is an equal opportunity employer, dedicated to diversity and employee growth. Individuals seeking a role that combines customer service with food handling and retail operations will find this position rewarding and well-aligned with career goals in retail and food service industries.
This specific role is within the Deli Bakery Department at Food Lion's Store 01290 Deli. The primary purpose of this position is to provide quality customer service by maintaining high department standards as outlined in the company’s standard practice manual. The role is focused on maximizing sales generated from the Deli Bakery Department by delivering excellent customer service while also minimizing product shrinkage through meticulous adherence to standard practices. The role requires the ability to engage with customers warmly and efficiently, ensuring a positive and seamless shopping experience.
The ideal candidate will play a significant role in the daily operations of the deli bakery, ensuring cleanliness, food safety, and proper handling of products. Responsibilities include understanding production standards, processing products correctly, and managing inventory systems. The position also requires adherence to local, state, and federal regulations related to food safety and workplace safety, emphasizing a responsible and compliant work environment. This role is essential to upholding the brand reputation and customer trust that Food Lion has built over decades. From ordering inventory to merchandising, and from sanitation to customer service, this role is integral to supporting the smooth operation of the Deli Bakery Department.
Candidates can expect to work in a dynamic retail setting that values teamwork, attention to detail, and excellent communication skills. The position offers a comprehensive training program including computer-based training, ensuring that associates are well-prepared to meet the technical and operational demands of the job. Prospective employees should be physically capable of performing various tasks that include lifting, standing for long periods, and handling cleaning materials. Food Lion fosters an inclusive work environment and is an equal opportunity employer, dedicated to diversity and employee growth. Individuals seeking a role that combines customer service with food handling and retail operations will find this position rewarding and well-aligned with career goals in retail and food service industries.
Job Requirements
- Ability to use computers and other communication systems required to perform job functions
- Perform repetitive hand and arm motions
- Bend and lift products weighing up to 15 lbs continuously, 25 lbs frequently, and 50 lbs on occasion
- Pull or push up to 75 lbs on occasion
- Stand 100% of the time, frequently walking short distances
- Be able to handle a variety of substances associated with cleaning and packaging materials
- Frequent reaching and grasping at waist level: occasionally above shoulder or below waist level
- Meet established volume activity standards for the position
- Tolerate working in extreme hot/cold temperatures for up to 20 minutes at a time
Job Qualifications
- High school graduate or equivalent preferred
- Excellent interpersonal, organizational, communication and customer service skills
- Ability and willingness to learn multiple tasks and technical requirements of the job
- Ability to use technical information to solve problems
- Must meet minimum age requirements to perform specific job functions
- Must be able to meet the physical requirements of the position, with or without reasonable accommodations
Job Duties
- Maintain an atmosphere of enthusiastic customer awareness with primary emphasis on fast, friendly, and accurate customer service to create a positive shopping experience
- Courteous and helpful to other associates
- Understand the use of ingredients, mixes, and icings and coordinates colors
- Understand production standards for processing of all product
- Follow all technical manuals for processing of product, label placement, etc
- Ensure proper sanitation of department, equipment and proper food handling/preparation
- Ensure that ordering, receiving, preparation, conditioning and displaying of merchandise is done in accordance with policies and guidelines
Job Criteria
Experience
No experience required
Job Location
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