Food Lion logo

FT Cake Decorator

Job Overview

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Employment Type

Full-time
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Work Schedule

Standard Hours
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
employee discount
Training and Development

Job Description

Food Lion is a well-established grocery store chain operating across Southeastern and Mid-Atlantic states in the USA, renowned for providing an easy, fresh, and affordable shopping experience since 1957. With a workforce of approximately 82,000 associates, Food Lion serves over 10 million customers weekly. This makes it a significant player in the retail grocery market, especially known for its commitment to customer satisfaction and community involvement. The company prides itself on high-quality service, a strong culture of integrity, and a dedication to continuous improvement and employee development. Being part of such a reputable organization offers opportunities for growth, skill enhancement, and career advancement within a thriving retail environment. The store location for this particular role is in West Columbia, South Carolina, and is identified as Store 00390 Deli.

The role advertised is for a position within the Deli Bakery Department of this Food Lion store. The primary purpose of this role is to offer quality customer service by maintaining the highest standards in line with the company’s standard practice manual. The person in this role will focus on maximizing sales through excellent customer interaction and minimizing product shrinkage by properly adhering to operational standards. This implies an active engagement in both customer-facing and operational tasks, making it a crucial part of the store’s overall retail success. Responsibilities include creating a welcoming and efficient atmosphere for customers, ensuring product quality through adherence to sanitation and food safety standards, and maintaining an organized and compliant work environment. The role also involves inventory-related tasks such as ordering, receiving, and displaying merchandise according to company policies. This position requires someone who is enthusiastic about customer service, attentive to detail, knowledgeable in product preparation, and conscientious about workplace safety. It also demands the ability to operate within the company’s system tools and complete required training modules. By performing these duties, the individual will directly contribute to the store’s reputation for quality and customer satisfaction, while also supporting team members and adhering to corporate guidelines. This role is essential for maintaining Food Lion’s brand standards and delivering an outstanding shopping experience in the deli bakery section.

Job Requirements

  • Ability to use computers and other communication systems required to perform job functions
  • Perform repetitive hand and arm motions
  • Bend and lift products weighing up to 15 lbs continuously, 25 lbs frequently, and 50 lbs on occasion
  • Pull or push up to 75 lbs on occasion
  • Stand 100% of the time, frequently walking short distances
  • Be able to handle a variety of substances associated with cleaning and packaging materials
  • Frequent reaching and grasping at waist level: occasionally above shoulder or below waist level
  • Meet established volume activity standards for the position
  • Tolerate working in extreme hot/cold temperatures for up to 20 minutes at a time

Job Qualifications

  • High school graduate or equivalent preferred
  • Excellent interpersonal, organizational, communication and customer service skills
  • Ability and willingness to learn multiple tasks and technical requirements of the job
  • Ability to use technical information to solve problems
  • Must meet minimum age requirements to perform specific job functions
  • Must be able to meet the physical requirements of the position, with or without reasonable accommodations

Job Duties

  • Maintain an atmosphere of enthusiastic customer awareness with primary emphasis on fast, friendly, and accurate customer service to create a positive shopping experience
  • Courteous and helpful to other associates
  • Understand the use of ingredients, mixes, and icings and coordinates colors
  • Understand production standards for processing of all product
  • Follow all technical manuals for processing of product, label placement, etc.
  • Ensure proper sanitation of department, equipment and proper food handling/preparation
  • Ensure that ordering, receiving, preparation, conditioning and displaying of merchandise is done in accordance with policies and guidelines
  • Maintain a complete understanding of and adherence to company guidelines, policies and standard practice
  • Understand and follow Food Safety and Workplace Safety guidelines and procedures
  • Observe and correct all unsafe conditions that could cause associate or customer accidents
  • Report all associate and customer accidents in accordance with established Food Lion procedures to the Manager on Duty
  • Ensure compliance with local, state and federal regulations
  • Wear the Food Lion uniform with apron, complete with name badge, when on duty, has a neat and clean appearance while adhering to the Food Lion dress code
  • Understand and use company tools such as average cost inventory system (ACIS) and ordering (CAO)
  • Successfully complete Computer Based Training (CBT), Training Packet and Training Aid courses
  • Perform all other duties as assigned

Job Criteria

Experience

Entry Level (1-2 years)


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