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Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Employee assistance program
Training and Development
Job Description
Food Lion is a well-established supermarket chain that has been serving communities since 1957 with a commitment to providing fresh, affordable, and convenient shopping experiences. As part of a large network operating across ten Southeastern and Mid-Atlantic states, Food Lion employs over 82,000 associates who serve more than 10 million customers weekly. The company has a strong reputation rooted in quality, customer service, and community involvement, making it a leader in retail grocery. Food Lion stores are designed to offer a wide range of products, including fresh produce, bakery and deli items, and household essentials, all aimed at enhancing customer... Show More
Job Requirements
- Ability to use computers and other communication systems required to perform job functions
- Ability to perform repetitive hand and arm motions
- Ability to bend and lift products weighing up to 15 lbs continuously, 25 lbs frequently, and 50 lbs on occasion
- Ability to pull or push up to 75 lbs on occasion
- Ability to stand 100% of the time, frequently walking short distances
- Ability to handle a variety of substances associated with cleaning and packaging materials
- Ability to frequently reach and grasp at waist level, occasionally above shoulder or below waist level
- Ability to meet established volume activity standards for the position
- Ability to tolerate working in extreme hot/cold temperatures for up to 20 minutes at a time
Job Qualifications
- High school graduate or equivalent preferred
- Excellent interpersonal, organizational, communication and customer service skills
- Ability and willingness to learn multiple tasks and technical requirements of the job
- Ability to use technical information to solve problems
- Must meet minimum age requirements to perform specific job functions
- Must be able to meet the physical requirements of the position, with or without reasonable accommodations
Job Duties
- Maintain an atmosphere of enthusiastic customer awareness with primary emphasis on fast, friendly, and accurate customer service to create a positive shopping experience
- Courteous and helpful to other associates
- Understand the use of ingredients, mixes, and icings and coordinates colors
- Understand production standards for processing of all product
- Follow all technical manuals for processing of product, label placement, etc.
- Ensure proper sanitation of department, equipment and proper food handling/preparation
- Ensure that ordering, receiving, preparation, conditioning and displaying of merchandise is done in accordance with policies and guidelines
- Maintain a complete understanding of and adherence to company guidelines, policies and standard practice
- Understand and follow Food Safety and Workplace Safety guidelines and procedures
- Observe and correct all unsafe conditions that could cause associate or customer accidents
- Report all associate and customer accidents in accordance with established Food Lion procedures to the Manager on Duty
- Ensure compliance with local, state and federal regulations
- Wear the Food Lion uniform with apron, complete with name badge, when on duty, has a neat and clean appearance while adhering to the Food Lion dress code
- Understand and use company tools such as
- average cost inventory system (ACIS) and ordering (CAO)
- Successfully complete Computer Based Training (CBT), Training Packet and Training Aid courses
- Perform all other duties as assigned
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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