
Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
401(k) retirement plan
Employee Discounts
Training and Development
Equal employment opportunity
Job Description
Food Lion is a leading grocery retail company that has been delivering an easy, fresh, and affordable shopping experience to communities since 1957. Operating across 10 Southeastern and Mid-Atlantic states, Food Lion boasts a dedicated team of 82,000 associates who serve more than 10 million customers weekly. Renowned for its commitment to quality and customer satisfaction, Food Lion has grown steadily, offering a wide variety of products and services aimed at making grocery shopping a pleasant experience for its diverse customer base. This steadfast dedication to community service and operational excellence positions Food Lion as one of the prominent players in the retail grocery sector.
The opportunity at Food Lion for a position within the Deli Bakery Department is designed for individuals passionate about delivering quality customer service and maintaining high operational standards. The role primarily focuses on providing outstanding service to customers, ensuring the department operates efficiently and adheres to specific standards set forth in Food Lion's standard practice manual. Employees in this role play a crucial part in maximizing sales by maintaining product quality, offering fast and friendly service, and minimizing shrinkage through proper handling and utilization of standard practices. This role requires attention to detail, the ability to work collaboratively with other associates, and a commitment to upholding food safety, workplace safety, and sanitary conditions at all times.
Those hired for this role will be responsible for understanding the technical aspects of the department, from processing standards to ingredient use and production techniques. This comprehensive role also involves inventory management activities, including ordering and receiving products, ensuring they are displayed attractively and handled according to company policies and health regulations. Associates will also use company tools like the average cost inventory system and computerized ordering systems to maintain stock levels and report any discrepancies or safety concerns immediately. Food Lion emphasizes a uniform dress code and expects employees to present themselves neatly, fostering a professional environment that reflects the company’s values.
This position is ideal for individuals with excellent interpersonal skills, a willingness to learn multiple technical tasks, and a keen eye for problem-solving within the fast-paced setting of a retail deli bakery. The role supports the overall mission of Food Lion to offer accessible, fresh, and affordable food products while maintaining compliance with all local, state, and federal regulations. Food Lion also promotes equal employment opportunities, ensuring a diverse and inclusive work environment where all associates feel valued and supported.
The opportunity at Food Lion for a position within the Deli Bakery Department is designed for individuals passionate about delivering quality customer service and maintaining high operational standards. The role primarily focuses on providing outstanding service to customers, ensuring the department operates efficiently and adheres to specific standards set forth in Food Lion's standard practice manual. Employees in this role play a crucial part in maximizing sales by maintaining product quality, offering fast and friendly service, and minimizing shrinkage through proper handling and utilization of standard practices. This role requires attention to detail, the ability to work collaboratively with other associates, and a commitment to upholding food safety, workplace safety, and sanitary conditions at all times.
Those hired for this role will be responsible for understanding the technical aspects of the department, from processing standards to ingredient use and production techniques. This comprehensive role also involves inventory management activities, including ordering and receiving products, ensuring they are displayed attractively and handled according to company policies and health regulations. Associates will also use company tools like the average cost inventory system and computerized ordering systems to maintain stock levels and report any discrepancies or safety concerns immediately. Food Lion emphasizes a uniform dress code and expects employees to present themselves neatly, fostering a professional environment that reflects the company’s values.
This position is ideal for individuals with excellent interpersonal skills, a willingness to learn multiple technical tasks, and a keen eye for problem-solving within the fast-paced setting of a retail deli bakery. The role supports the overall mission of Food Lion to offer accessible, fresh, and affordable food products while maintaining compliance with all local, state, and federal regulations. Food Lion also promotes equal employment opportunities, ensuring a diverse and inclusive work environment where all associates feel valued and supported.
Job Requirements
- High school graduate or equivalent preferred
- Must meet minimum age requirements to perform specific job functions
- Must be able to meet the physical requirements of the position, with or without reasonable accommodations
- Ability to use computers and other communication systems required to perform job functions
- Perform repetitive hand and arm motions
- Bend and lift products weighing up to 15 lbs continuously, 25 lbs frequently, and 50 lbs on occasion
- Pull or push up to 75 lbs on occasion
- Stand 100% of the time, frequently walking short distances
- Be able to handle a variety of substances associated with cleaning and packaging materials
- Frequent reaching and grasping at waist level
- occasionally above shoulder or below waist level
- Meet established volume activity standards for the position
- Tolerate working in extreme hot/cold temperatures for up to 20 minutes at a time
Job Qualifications
- High school graduate or equivalent preferred
- Excellent interpersonal, organizational, communication and customer service skills
- Ability and willingness to learn multiple tasks and technical requirements of the job
- Ability to use technical information to solve problems
- Must meet minimum age requirements to perform specific job functions
- Must be able to meet the physical requirements of the position, with or without reasonable accommodations
Job Duties
- Maintain an atmosphere of enthusiastic customer awareness with primary emphasis on fast, friendly, and accurate customer service to create a positive shopping experience
- Courteous and helpful to other associates
- Understand the use of ingredients, mixes, and icings and coordinates colors
- Understand production standards for processing of all product
- Follow all technical manuals for processing of product, label placement, etc.
- Ensure proper sanitation of department, equipment and proper food handling/preparation
- Ensure that ordering, receiving, preparation, conditioning and displaying of merchandise is done in accordance with policies and guidelines
- Maintain a complete understanding of and adherence to company guidelines, policies and standard practice
- Understand and follow Food Safety and Workplace Safety guidelines and procedures
- Observe and correct all unsafe conditions that could cause associate or customer accidents
- Report all associate and customer accidents in accordance with established Food Lion procedures to the Manager on Duty
- Ensure compliance with local, state and federal regulations
- Wear the Food Lion uniform with apron, complete with name badge, when on duty, has a neat and clean appearance while adhering to the Food Lion dress code
- Understand and use company tools such as
- average cost inventory system (ACIS) and ordering (CAO)
- Successfully complete Computer Based Training (CBT), Training Packet and Training Aid courses
- Perform all other duties as assigned
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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