FT Assistant Deli Bakery Manager

Fayetteville, NC, USA|Onsite

Job Overview

Employment Type

Full-time

Work Schedule

Standard Hours

Benefits

Health Insurance

Dental Insurance

Paid Time Off

Retirement Plan

Employee Discounts

Training and Development

Employee assistance program

Job Description

Food Lion has been a trusted grocery retail leader since its establishment in 1957, offering fresh, affordable, and convenient shopping experiences to millions of customers across the Southeastern and Mid-Atlantic United States. With over 82,000 dedicated associates, Food Lion operates numerous stores serving more than 10 million customers weekly. The company’s strong commitment to community, quality service, and value positions it as a leading supermarket brand in the region. Operating store locations like the Fayetteville store at 3037 Legion Rd, Food Lion emphasizes a culture of teamwork, customer-centric service, and operational excellence.

The Deli Bakery HMS Department Manager role at Food Lion is integral to the smooth running of store operations, tasked with supporting management to meet financial and sales targets while enhancing associate and customer relations. This full-time retail operations position involves overseeing the deli and bakery department, ensuring adherence to company standards for product quality, food safety, and customer service. The manager acts as a vital leader within the team, promoting Food Lion’s brand strategy and operational culture through effective communication, staff coaching, and operational oversight. Key responsibilities include managing labor productivity, scheduling, inventory control, merchandising, and upholding safety regulations. The position demands a balance between leadership, technical skills, and customer service excellence. Working directly with associates, customers, and store management, the department manager helps create a positive shopping environment characterized by friendly, flexible, and fast service.

This role also emphasizes adherence to compliance standards, including local, state, and federal regulations, alongside company policies. The manager supervises department appearance, product ordering, preparation, and merchandising, while monitoring shrink and losses to optimize store profitability. Food Lion supports managers in their professional development by providing necessary training, including food safety certification and computer-based training modules. The ability to handle physical demands such as lifting and pushing heavy loads is important for success in this role. Overall, the position offers a comprehensive opportunity to gain retail leadership experience in a respected company dedicated to quality, safety, and customer satisfaction.

Job Requirements

High school diploma or equivalent
leadership experience
knowledge of retail store operations
ability to communicate effectively
strong customer service skills
willingness to learn new tasks and technical aspects
ability to solve problems using technical information
meet minimum age requirements
accredited or willing to obtain Food Safety Manager certification
ability to use computers and communication systems
physical ability to push or pull up to 2000 pounds
ability to lift up to 50 pounds occasionally
stand and walk frequently
handle cleaning and packaging substances
perform repetitive hand and arm motions
tolerate hot and cold temperature conditions
sufficient visual ability to check documents
comply with company dress code and appearance standards

Job Qualifications

High school graduate or equivalent preferred
ability to lead and manage a team
strong understanding of store operations and merchandising techniques preferred
effective communication skills
customer service and selling skills
willingness to learn multiple tasks and technical job requirements
ability to use technical information to solve problems
must meet minimum age requirements
certified or willing to become certified as a Food Safety Manager within 90 days

Job Duties

Manage the Deli Bakery HMS Department in the absence of the Deli Manager
supervise the performance of deli bakery HMS associates
manage daily labor and coach associates to achieve productivity goals
provide leadership and motivation to promote Food Lion’s brand strategy and culture
support achievement of financial and operating results
ensure positive customer service experience emphasizing speed, flexibility, and friendliness
control store expenses through proper ordering and equipment care
use company tools such as financial reports, ACIS, scheduling, and ordering systems
maintain department appearance, quality, safety, food safety, and sanitation
create schedules that provide extraordinary customer service
oversee ordering, receiving, preparation, conditioning, and display of merchandise
correct unsafe conditions to prevent accidents
ensure compliance with all regulations
record and report all associate and customer accidents
monitor shrink and provide coaching to prevent losses
use advertising and sales promotion materials properly
adhere to company guidelines, policies, and standard practices
maintain security standards
maintain personal appearance and comply with dress code
complete required computer-based training
meet physical requirements of the position
perform additional duties as assigned