FT Assistant Deli Bakery Manager

Hampton, VA, USA|Onsite

Job Overview

Employment Type

Full-time

Work Schedule

Standard Hours

Benefits

Health Insurance

Dental Insurance

Paid Time Off

Retirement Plan

Employee Discounts

Training and development programs

Career advancement opportunities

Job Description

Food Lion is a well-established grocery retail company that has proudly served communities across the Southeastern and Mid-Atlantic states since 1957. Operating more than 1,000 stores and employing 82,000 associates, Food Lion is committed to offering an easy, fresh, and affordable shopping experience to more than 10 million customers weekly. Over the decades, Food Lion has grown into a trusted name in retail grocery, known for its strong community focus, customer service, and high-quality products. The company continually strives to innovate and improve its operations, fostering a positive and inclusive work environment that supports growth and development for its associates. Located at 3855 Kecoughtan Road, Hampton, VA, Food Lion's Store 01299 Deli Bakery HMS Department is looking for an experienced and motivated professional to join their team in a leadership role. The employment type for this position is full-time, focused on supporting the deli bakery department and store-wide operations to meet financial goals and deliver an outstanding customer experience. This role is essential in ensuring operational excellence and will entail working closely with the deli manager and store leadership team.

The primary purpose of this position is to support and manage day-to-day store operations, especially leading the deli bakery HMS department in the absence of the deli manager. The ideal candidate will have strong leadership capabilities, able to motivate and build strong relationships with both associates and customers while promoting the Food Lion brand culture. This involves ensuring that all financial, sales, and productivity goals are met and that all store operations comply with company policies and local, state, and federal regulations. Candidates must be proficient with company systems including financial reports, scheduling tools, and inventory management systems like the Average Cost Inventory System (ACIS).

As the acting manager for the deli bakery HMS department, the candidate will be responsible for supervising associates' performance, managing labor, optimizing productivity, and maintaining the department's appearance, sanitation, and safety standards. The position requires overseeing ordering, receiving, preparing, and displaying merchandise while controlling expenses and preventing shrinkage through effective inventory management. This role demands excellent customer service skills, emphasizing a fast, friendly, and flexible interaction that enhances the shopping experience. The successful applicant will also be responsible for training and coaching associates, ensuring all shifts have appropriate staffing, and maintaining security and compliance standards. Additionally, this role demands physical stamina to fulfill duties that include lifting, pushing, and standing for extended periods. Candidates must also be accredited as a Certified Food Safety Manager or be willing to obtain this certification within the first 90 days. Overall, this leadership position offers an exciting opportunity for retailers passionate about retail operations management and customer service excellence within a respected grocery chain.

Job Requirements

High school diploma or equivalent
Previous experience in retail operations or deli bakery preferred
Ability to manage and lead a team effectively
Strong communication and customer service skills
Proficiency in using computer systems and business tools
Ability to perform physical tasks including lifting and standing for long periods
Certification or willingness to obtain Certified Food Safety Manager accreditation within 90 days
Compliance with company policies and safety regulations
Ability to work flexible hours as required
Meet physical requirements with or without accommodation
Authorization to work in the United States

Job Qualifications

A high school graduate or equivalent preferred
Ability to lead and manage a team
Strong understanding of store operations and merchandising techniques preferred
Effective communication customer service and selling skills
Ability and willingness to learn multiple tasks and technical requirements of the job
Ability to use technical information to solve problems
Must meet minimum age requirements to perform specific job functions
Accredited by the National Registry of Food Safety Professionals or similar as a Certified Food Safety Manager or willing to obtain accreditation within 90 days maintaining it while employed

Job Duties

Manage the deli bakery HMS department in the absence of the deli manager including supervising all duties and responsibilities of deli bakery HMS associates
Daily management of labor including coaching associates to achieve productivity expectations
Provide leadership and motivation within the store to promote a culture reflective of Food Lion brand strategy and culture
Support the achievement of budgeted financial and operating results
Smile and maintain an atmosphere of enthusiastic customer awareness emphasizing fast, easy, flexible and friendly customer service
Role model outstanding friendly customer service and offer solutions using knowledge of department products
Control store expenses through proper ordering care for supplies and equipment
Use company tools such as financial reports ACIS scheduling productivity ordering and business information systems
Ensure department appearance quality variety workplace safety food safety and sanitation are maintained
Schedule deli bakery HMS associates to provide extraordinary customer service
Ensure ordering receiving preparation conditioning and displaying of merchandise is done according to policies and guidelines
Observe and correct unsafe conditions to prevent accidents
Ensure compliance with local state and federal regulations
Record and report all associate and customer accidents per Food Lion procedures
Monitor shrink and coach associates to prevent losses
Ensure proper use of advertising and sales promotion materials
Adhere to all company guidelines policies and standard practices
Maintain security standards
Maintain a neat well-groomed personal appearance and comply with company dress code
Complete required computer based training and courses
Meet physical requirements of the position with or without accommodation
Perform all other duties as assigned