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Job Overview
Work Schedule
Flexible
Weekend Shifts
Benefits
flexible schedule
Equal opportunity employer
Training and Development
Job Description
This job opportunity is with a reputable hotel within the hospitality industry, known for its excellent guest services and commitment to maintaining high standards in operations. The hotel prides itself on its dedication to guest satisfaction and efficient, smooth operational procedures. As a part of the hospitality sector, the establishment focuses on providing a welcoming and comfortable environment to travelers and guests, ensuring that every stay is memorable and meets a high level of quality. The hotel operates in a dynamic environment that often requires flexibility and adaptability, reflecting the cyclical nature of the hospitality business. As such, the work... Show More
Job Requirements
- High school diploma or equivalent required
- proficiency with computers and general office PC applications including word processing, spreadsheets, and databases
- Opera experience is a plus
- possesses strong communication skills both written and verbal
- ability to work a flexible schedule
- must possess solid decision-making skills
- proven job reliability, diligence, dedication, and attention to detail
- must be able to communicate clearly and professionally with guests, coworkers, and managers
- must have reliable transportation
- must have a positive attitude while performing tasks
- performs all duties and responsibilities in a timely and efficient manner in accordance with company policies and procedures
- projects a favorable image of the property to the public at all times by following the property’s grooming and dress standards
- strong attention and care to details
- responsibility, reliability and honesty
- teamwork and collaboration
Job Qualifications
- High school diploma or equivalent
- proficiency with computers and general office PC applications such as word processing, spreadsheets, databases
- strong communication skills, both written and verbal
- ability to work a flexible schedule
- solid decision-making skills
- proven job reliability, diligence, dedication, and attention to detail
- ability to communicate clearly and professionally with guests, coworkers, and managers
- positive attitude while performing tasks
- strong attention and care to details
- responsibility, reliability, and honesty
- teamwork and collaboration
Job Duties
- Acts as manager on duty and supports front office manager and director of front office during shift hours
- promptly resolves any guest complaints or issues
- coordinate activities with other hotel departments in order to facilitate increased levels of communication and guest satisfaction
- anticipate the guests’ needs, change direction quickly and multi-task
- uphold the highest standards of cleanliness, sanitation, safety, and conduct
- ensures proper communication within the department
- other job duties as required by management
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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