FRONT OFFICE SUPERVISOR

Wild Dunes Resort, located in Isle of Palms near Charleston, South Carolina, is a distinguished luxury resort recognized for its exceptional guest service and breathtaking coastal scenery. As a Destination by Hyatt property, it offers a unique blend of Southern charm and modern amenities, making it a preferred vacation and event destination throughout the year. The resort provides guests with an extensive variety of experiences ranging from beach activities, tennis, golf, to upscale dining and relaxation. Employees at Wild Dunes are valued not just as staff but as integral members of a vibrant and inclusive community committed to delivering memorable experiences. The company has been honored as one of Fortune's 100 Best Companies to Work For in 2025, underscoring its commitment to fostering a supportive and rewarding workplace.

The Front Office Supervisor role is a critical position within the Wild Dunes team, serving as a leader and mentor for front desk personnel while ensuring smooth daily operations at the front office. This full-time supervisory position involves managing daily tasks such as scheduling shifts, monitoring inventory, training new employees, and resolving guest concerns efficiently. The Supervisor leads by example, performing key front desk duties including greeting guests upon arrival, managing billing for packages and groups, preparing for daily arrivals and departures, and ensuring the front office operates in an organized and welcoming manner. This role requires the ability to work a flexible schedule, including evenings, weekends, and holidays, to meet the needs of the resort’s guest flow.

The Supervisor plays a pivotal role in enhancing the guest check-in and check-out experiences, helping to exceed guest expectations consistently. Collaboration across departments at Wild Dunes Resort is vital, as this position supports various operational areas to uphold the high standards of service the resort is known for. Wild Dunes offers competitive wages, extensive career growth opportunities, and comprehensive training programs designed to help Supervisors advance their skills and careers. Additionally, employees enjoy numerous benefits such as medical, dental, vision insurance after 30 days, paid time off, holiday pay, paid family bonding time, adoption assistance, and a 401(k) plan with company match. The resort also provides unique perks including free room nights, discounted room rates for friends and family, access to recreational facilities like the beach and tennis courts on days off, and retail discounts, all within a supportive and inclusive environment where values like empathy, integrity, respect, inclusion, experimentation, and wellbeing are deeply embedded.