Front Office Supervisor

Hotel Ardent, Tapestry Collection by Hilton, is a distinguished hotel situated in the vibrant city of Dayton, Ohio. This establishment is part of the Tapestry Collection by Hilton, known for its unique personality and boutique feel, combining innovation with rich cultural history. Dayton is renowned for its dynamic aviation heritage and bustling arts scene, making Hotel Ardent a perfect location for guests seeking an immersive and memorable experience. The hotel prides itself on exceptional guest service, high organizational standards, and a commitment to creating lasting impressions for every visitor who walks through its doors. The team at Hotel Ardent enjoys a supportive, inclusive work environment within a company that values diversity, collaboration, and professional growth. This is a property managed by First Hospitality, a Chicago-based leader in hotel development, investment, and management since 1985. First Hospitality fosters a workplace culture grounded in fairness and equal opportunity, encouraging employees to thrive and grow alongside the business.

The role available at Hotel Ardent is a Front Office Supervisor position, an essential leadership role within the hotel’s operations. As a Front Office Supervisor, you will be the frontline leader managing daily front desk activities and guiding a dedicated team to ensure efficiency and excellence in guest service. Your influence will be pivotal in maintaining the smooth running of guest arrivals and departures, managing bookings, and upholding the hotel’s reputation for outstanding customer care. The position offers the opportunity to lead with professionalism, supporting staff training and development while promoting a positive work culture. You will also play a critical role in financial oversight related to front office operations, ensuring accuracy and integrity in transactions. This role promises a rewarding career path with ample room for growth within the front office or broader hospitality management sectors. Hotel Ardent emphasizes immediate and comprehensive benefits, including insurance enrollment, paid time off, holiday pay from the first day of employment, and a 401(k) program that starts after just 30 days. Additional perks include travel discounts and professional development opportunities, making this position an attractive prospect for committed hospitality professionals. If you value an environment that challenges you to excel in guest service while offering a robust support system and career advancement, this position at Hotel Ardent is an excellent opportunity to embark on your next adventure in Dayton's thriving hospitality scene.