Front Office Supervisor

Hyatt Regency St. Louis is part of Hyatt Hotels Corporation, a globally recognized company renowned for its commitment to exceptional hospitality and guest services. Hyatt is known for its focus on creating memorable experiences for guests through attentive and caring associates who uphold high standards of service. The Hyatt Regency St. Louis is a premier full-service hotel catering to leisure and business travelers with a wide range of amenities, exceptional customer service, and a welcoming atmosphere. With a strong focus on community and employee satisfaction, Hyatt is dedicated to supporting its team members by providing a positive, inclusive work environment and competitive benefits.

This role is a Front Office Supervisor position at the Hyatt Regency St. Louis, a critical leadership role responsible for guiding and motivating the front desk associates who manage guest registration, handle inquiries, and communicate hotel services and promotions. The Front Office Supervisor serves as a key liaison between guests and senior management, ensuring smooth daily operations and an exceptional experience for all visitors. This role offers the opportunity to hone leadership skills in a fast-paced environment while actively contributing to delivering high-quality guest service. Responsibilities may include coaching team members, scheduling, payroll, interviewing, and directly supporting guest engagement during check-in and check-out processes. The position is designed to blend hands-on management with meaningful interaction with guests, fostering a warm and welcoming atmosphere that aligns with Hyatt’s service philosophy.