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Job Overview
Employment Type
Full-time
Compensation
Hourly
Exact $21.00
Work Schedule
Weekend Shifts
Night Shifts
Benefits
career opportunities
Job enrichment
supportive work environment
Paid Time Off
Health Insurance
Employee Discounts
Job Description
Hyatt is a renowned global hospitality company committed to delivering exceptional service experiences across its wide portfolio of hotels and resorts. Known for their dedication to guest satisfaction, Hyatt emphasizes the importance of caring, attentive associates who strive to make memorable and meaningful guest interactions. With a culture rooted in respect, inclusiveness, and professional development, Hyatt offers an environment where team members can grow, challenge themselves, and succeed. This hospitality leader supports a diverse workforce and promotes opportunities for career advancement while maintaining an engaging and supportive work atmosphere for its associates. Hyatt's reputation for excellence in the hotel industry... Show More
Job Requirements
- high school diploma or equivalent
- previous front office experience
- excellent communication skills
- ability to stand for extended periods
- availability to work flexible schedules including nights, weekends and holidays
- prior leadership experience preferred
- customer service oriented attitude
Job Qualifications
- experience and thorough understanding of front office operations
- refined verbal and written communication skills
- previous leadership experience preferred
- hotel experience preferred
- ability to stand for long periods
- desire to satisfy the needs of others in a fast-paced environment
- flexible schedule availability including nights, weekends and holidays
Job Duties
- lead front office agents by coaching and giving direction
- train new associates as needed
- schedule shifts and manage payroll activities
- conduct interviews and assist with hiring decisions
- oversee guest registration and communication of hotel services
- process forms of payment professionally and accurately
- respond promptly to guest inquiries and resolve issues
- lead shifts including opening and closing front desk operations
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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