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Job Overview
Employment Type
Full-time
Hourly
Compensation
Hourly
Exact $20.00
Work Schedule
Split Shifts
Benefits
401(k) matching
Dental Insurance
Employee Discounts
Health Insurance
Paid Time Off
Vision Insurance
Job Description
Augusta Marriott at the Convention Center is a distinguished hospitality establishment known for delivering exceptional guest experiences in the vibrant city of Augusta. As part of the renowned Marriott International family, this hotel combines top-tier amenities, excellent customer service, and a prime location to offer guests a memorable stay whether they are visiting for business or leisure. The property prides itself on fostering a culture of engagement, exploration, and discovery, emphasizing the development of its team members and the continual improvement of service standards. This environment cultivates professional growth and rewards dedication, making it not just a place to work... Show More
Job Requirements
- High school diploma or equivalent
- Minimum of 1 year experience in a supervisory or leadership role in hospitality
- Ability to work flexible shifts including mornings and evenings
- Strong customer service skills
- Excellent organizational and communication abilities
- Ability to handle guest issues effectively
- Must be able to maintain a professional appearance
- Proficiency with Microsoft Office and hotel management software
Job Qualifications
- High school diploma or equivalent
- Experience in hospitality or hotel front desk operations
- Leadership or supervisory experience
- Strong communication and interpersonal skills
- Ability to manage and motivate a team
- Proficiency in scheduling and administrative tasks
- Familiarity with Marriott service standards
Job Duties
- Hold pre-shift stand-up meetings with staff prior to reporting to stations
- Live by example before staff with the hosting Marriott culture
- Be prepared for each daily activity and review any variations with manager and staff
- Ensure all associates are aware of role and responsibilities and operate within their guidelines
- Communicate daily with department manager and manager on duty to assure consistency and pass-on of pertinent information
- Consistently document variations in associate's performance and provide timely counseling
- Ensure staff is properly groomed and uniformed at all times
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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