Front Office Specialist - Women's Health

Cincinnati, OH, USA|Onsite

Job Overview

Employment Type

Full-time

Compensation

Type:

Salary

Rate:

Range $34,667.66 - $47,489.33

Benefits

Health Insurance

Paid Time Off

Dental Insurance

Retirement Plan

Employee assistance program

Job Description

This job opportunity is with a large obstetrics and gynecology (OB/GYN) medical practice that operates two bustling locations in Clifton and Western Ridge. The practice specializes in providing comprehensive healthcare services dedicated to women's health, including prenatal care, gynecological exams, family planning, and various reproductive health services. Known for its commitment to quality patient care and fostering a supportive medical environment, the practice emphasizes a patient-centered approach, employing skilled healthcare professionals and a well-coordinated administrative team.

The organization focuses on delivering personalized medical care with sensitivity, professionalism, and attention to detail. Its reputation is built on clinical excellence and compassio... Show More

Job Requirements

High school diploma or GED degree
3 - 4 years experience in a related field
ability to work an 8.5-hour shift between 7:30am to 5pm
knowledge of JCAHO and HIPAA protocols
good hearing, vision, and physical ability to perform required tasks such as typing, answering phones, sitting, walking, and occasional lifting under 10 lbs
excellent communication skills
ability to handle confidential patient information with discretion

Job Qualifications

High school diploma or GED
3 - 4 years experience in a related field
proficiency with office phone systems and scheduling software
strong communication and interpersonal skills
knowledge of patient registration and insurance processes
ability to maintain confidentiality and adhere to HIPAA regulations
competence in handling payments and daily financial reconciliation
ability to multitask and work effectively in a fast-paced environment
customer service oriented with problem-solving abilities

Job Duties

Answer incoming telephone lines and handle and distribute calls
Demonstrate flexibility and take initiative in seeking or accepting additional assignments
Schedule patient appointments and inform department of issues
Accurately input patient registration information and update patient insurance and demographic information
Accept payments and log appropriately
Demonstrate courtesy and respect toward families, community professionals and agencies, office personnel and team members
Follow JCAHO and HIPAA protocols and limit access to patient information
Handle patient complaints and refer to manager as appropriate

Job Location

We didn't receive the exact location for this job posting,

please contact the employer.

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