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Front Office Specialist

Job Overview

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Employment Type

Full-time
Part-time
Temporary
Hourly
Internship
Consulting
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Compensation

Type:
Hourly
Rate:
Range $18.00 - $22.00
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Professional development opportunities
friendly work environment

Job Description

Vivida Dermatology is a leading dermatology practice committed to providing exceptional, compassionate, and state-of-the-art care to patients seeking both procedural and medical dermatological services. Recognized as a national leader in the dermatology field, Vivida Dermatology aims to make a significant positive impact on the lives of their patients. Their mission focuses on helping patients gain more confidence by offering advanced treatments and personalized care. Vivida Dermatology operates with a set of core values that emphasize excellent customer service, integrity, respect, happiness, and efficiency to ensure an outstanding patient experience.

As a Front Office Specialist at Vivida Dermatology, yo... Show More

Job Requirements

  • High school diploma required
  • At least 2 years of front office experience required
  • Knowledge of medical terminology
  • Proficiency in computer and phone communication skills
  • Familiarity with EMR systems including EMA, ModMed, or NexTech
  • Ability to manage multiple priorities with strong organizational skills
  • Commitment to excellent customer service

Job Qualifications

  • High school diploma required
  • Minimum of 2 years front office experience
  • Knowledge of medical terminology
  • Experience with Electronic Medical Records (EMR) systems such as EMA, ModMed, or NexTech
  • Excellent computer skills
  • Strong phone communication skills
  • Ability to manage time efficiently and multitask

Job Duties

  • Superior time management skills
  • Excellent computer and phone skills are a must
  • Schedule patients in person and over the telephone for general dermatology, surgery, or medical spa services
  • Answer questions, schedule appointments and convey information to clinical team
  • Respond to patient issues and return calls and emails to patients in a prompt manner
  • Assist team members as needed with client questions/issues and paperwork
  • Fulfills all requests for medical records from patients and outside sources
  • Process incoming referrals, verify insurance, and communicate with referral source
  • Confirm all patient appointments prior to scheduled date
  • Manage wait times for patients in lobby and communicate with team leads
  • Handle deposits at the end of the shift and count cash drawer at the beginning and end of day
  • Handle cash transactions and make change for patients as needed
  • Check-in and check-out of patients
  • Responsible for opening and closing office
  • Travel to other Vivida Dermatology sites may be required
  • Other duties as assigned

Job Location

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