Job Overview
Employment Type
Full-time
Part-time
Temporary
Hourly
Internship
Consulting
Compensation
Type:
Hourly
Rate:
Range $18.00 - $22.00
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Professional development opportunities
friendly work environment
Job Description
Vivida Dermatology is a leading dermatology practice committed to providing exceptional, compassionate, and state-of-the-art care to patients seeking both procedural and medical dermatological services. Recognized as a national leader in the dermatology field, Vivida Dermatology aims to make a significant positive impact on the lives of their patients. Their mission focuses on helping patients gain more confidence by offering advanced treatments and personalized care. Vivida Dermatology operates with a set of core values that emphasize excellent customer service, integrity, respect, happiness, and efficiency to ensure an outstanding patient experience.
As a Front Office Specialist at Vivida Dermatology, yo... Show More
As a Front Office Specialist at Vivida Dermatology, yo... Show More
Job Requirements
- High school diploma required
- At least 2 years of front office experience required
- Knowledge of medical terminology
- Proficiency in computer and phone communication skills
- Familiarity with EMR systems including EMA, ModMed, or NexTech
- Ability to manage multiple priorities with strong organizational skills
- Commitment to excellent customer service
Job Qualifications
- High school diploma required
- Minimum of 2 years front office experience
- Knowledge of medical terminology
- Experience with Electronic Medical Records (EMR) systems such as EMA, ModMed, or NexTech
- Excellent computer skills
- Strong phone communication skills
- Ability to manage time efficiently and multitask
Job Duties
- Superior time management skills
- Excellent computer and phone skills are a must
- Schedule patients in person and over the telephone for general dermatology, surgery, or medical spa services
- Answer questions, schedule appointments and convey information to clinical team
- Respond to patient issues and return calls and emails to patients in a prompt manner
- Assist team members as needed with client questions/issues and paperwork
- Fulfills all requests for medical records from patients and outside sources
- Process incoming referrals, verify insurance, and communicate with referral source
- Confirm all patient appointments prior to scheduled date
- Manage wait times for patients in lobby and communicate with team leads
- Handle deposits at the end of the shift and count cash drawer at the beginning and end of day
- Handle cash transactions and make change for patients as needed
- Check-in and check-out of patients
- Responsible for opening and closing office
- Travel to other Vivida Dermatology sites may be required
- Other duties as assigned
Job Location
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