Front Office Receptionist – Oral Surgery Practice

Job Overview

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Employment Type

Full-time
Hourly
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Compensation

Hourly
Range $24.00 - $28.00
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Work Schedule

Standard Hours
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Benefits

competitive pay
comprehensive training
Flexible work locations
Professional development opportunities
Supportive team environment
Paid Time Off
Employee Discounts

Job Description

Our oral surgery practice is dedicated to providing exceptional dental care with a focus on oral surgery and specialty dental services. Operating across multiple locations including Van Nuys, Burbank, San Gabriel, and Covina, we pride ourselves on maintaining a professional, patient-centered environment that blends expertise with compassionate care. As a family practice with a non-corporate atmosphere, we emphasize teamwork, reliability, and high-quality patient service. Our teams work collaboratively to ensure that every patient receives personalized attention and efficient care throughout their dental experience.

We are currently seeking a detail-oriented, highly organized, and proactive Front Office Receptionist to join our dental team. This role is integral to the smooth operation of our practice as the first point of contact for patients and ensures a welcoming and professional front desk experience. The ideal candidate will have experience working in dental front office settings, preferably within oral surgery or specialty dental practices, where scheduling, insurance coordination, and patient flow management are critical. While prior experience is preferred, comprehensive training will be provided for motivated individuals committed to growing their skills and contributing to the practice's success.

In this position, you will be responsible for greeting patients warmly, managing appointment scheduling and confirmations using dental software such as Dentrix or Eaglesoft, verifying insurance eligibility and benefits, and collecting patient payments. Maintaining accurate patient records and ensuring compliance with HIPAA is essential. You will handle multi-line phone systems professionally, support office operations, and assist clinical staff as needed. This role suits individuals who thrive in fast-paced clinical environments and are eager to develop their careers within a supportive, patient-focused dental specialty practice. Compensation is competitive, ranging from $24.00 to $28.00 per hour, based on experience and skill set. This position requires in-person work with flexibility to work across multiple office locations considered a major advantage, reflecting our commitment to comprehensive patient care and team collaboration.

Job Requirements

  • high school diploma or equivalent
  • prior dental front office experience preferred
  • proficiency with dental scheduling software such as Dentrix or Eaglesoft preferred
  • strong communication and interpersonal skills
  • ability to manage multi-line phone systems
  • commitment to patient confidentiality and HIPAA compliance
  • flexibility to work across multiple office locations is a major plus
  • positive attitude and eagerness to learn

Job Qualifications

  • dental office experience strongly preferred front desk scheduling or insurance coordination
  • knowledge of dental terminology insurance verification and EHR systems preferred
  • experience with Dentrix Eaglesoft or similar dental software
  • strong communication and organizational skills
  • bilingual proficiency a plus particularly in Spanish or Chinese
  • positive attitude attention to detail and willingness to learn dental and or oral surgery-specific processes

Job Duties

  • greet and assist patients warmly providing an exceptional front desk experience
  • manage check-in and check-out procedures efficiently
  • schedule and confirm appointments using dental software such as Dentrix and Eaglesoft
  • verify insurance eligibility and benefits and collect patient payments
  • maintain accurate patient records and ensure HIPAA compliance
  • handle multi-line phone systems with professionalism and care
  • support office operations and assist clinical staff as needed

Job Criteria

Experience

Entry Level (1-2 years)


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